Question about Brother MFC 7420 All-In-One Laser Printer

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Brother MFC - 7420: Paper will not feed!

All of a sudden my printer will not take paper from the paper tray underneath the printer. Whenever I try to print something it makes this horrible clicking noise and sounds like it is going to break. I did notice that the paper tray is not moving itself up so that the paper can be fed through. But it does not seem like that is the problem. Because when I fed a piece of paper through the individual feeder just above the tray it went through but it was still making that horrible clicking noise. Can somebody please help me with this problem?

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Re: Brother MFC - 7420: Paper will not feed!

Does it make the same sound if you feed the single sheet through the bypass with the paper drawer removed? I hate to say it, but your printer's paper feed mechanism may need replaced. Go to and ask Brother to diagnose this one; I think they'll confer with me and should be able to point you to a nearby Brother-authorized repair center. Let me know what happens!

Posted on May 29, 2007

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if you are trying to print something from your PC and machine has NO paper in tray she will ask you for manual feed. Look in your printer driver properties to see what PAPER SOURCE is chosen.

Feb 20, 2011 | Brother MFC 7420 All-In-One Laser Printer

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that's easy thing, you should right click on printer icon and in property, check that option, you will find that optop paper feed, change it from manualy to automatic.

May 27, 2010 | Brother MFC-7420 Printer

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Thank you for following me up, I managed to discover that the document I was trying to print was set up for manuel paper feed, other documents subsequently went back to normal after printing the offending document. However is there a setting on the actual printer to control this.

Regards John

Oct 09, 2009 | Brother MFC 7420 All-In-One Laser Printer

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It may be a Fuser problem:

start a print from tray 1/manual feed and just as the trailing edge of paper is entering the machine; quickly open it to stop print and take out the cartridge and look at it's drum and the paper underneath. If the issue is there at that point then it would point to the cartridge. if not then the fuser

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1 Answer

I have a MFC 9700 and the paper will only feed from the tray if it is TOTALLY FULL. Can feed individual sheets with no problem. Can anyone help.

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Apr 14, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Brother mfc-7420 printer - manual feed instead of automatic

ok, thank you

you probably had a document that was not using 8.5 x 11 paper or the print settings were the printer to use the manual tray.

thanks adi

Apr 02, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Parts for a brother MFC-7420

you better double check that model number. i'm thinking you mean the mfc 9420.


Feb 06, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Brother printer mfc-7420 will not print

Manual feed is a by-pass tray (not the paper tray,)
in this particular model it looks like one of hte slots in the front. put a paper in and see if it grabs it.

you should be able to cancel out the job by pushing stop/cancel?
1-check the tray to make sure the paper size is correct
2-make sure it is set for tray not bypass

Jul 30, 2008 | Printers & Copiers

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Brother MFC 7420 Paper Jam. Paper will feed from tray to Toner/Drum then Jam. Feeds only about 4 inches of the sheet then Jams. I have replaced the toner/drum unit. Any help is appreciated. Thanks.

After changing the drum, toner and running around town for days trying to find a reliable place to get this printer repaired, I realized I was spending a lot more money than what the printer actually costs. the drum was over $100, toner was $80, and the printer is $250. I bought a new one, and I can now use the old one for parts.

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