Question about Acomdata 500GB External Firewire HD 500 GB FireWire 400 Hard Drive

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Clicking sound on Firewire 250GB

I wrote to Acomdata a month ago re: clicking sound on my 250GB Firewire
I sent in my Serial Number and contact info. NO RESPONSE.
The Mfg. Date was Nov 2005 and purchase date was mid 2006.
do I still have a valid warranty?! Most HD's have a 5 yr warranty, correct?
Who can help me with this b4 my warranty goes??

I never rec's a confirmation email from the official Website support.

does Acomdata have that much business or ineptitude?
Sincerely,
JP

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Okay, I had this issue with my acomdata 500GB. today I decided to open up the drive to see if I could remove it and restore the data. after unscrewing all six screws (4 on the front and 2 small ones on the side, you'll need two different phillips, a large one and small one), I looked inside. first I registered the driver inside (it's a Western Digital) in case I needed to get it replaced. sure enough, it was still under warantee, even though the enclosure/driver kit is not (acomdata warantee runs out after a year for this model). but I noticed a slippage on the mangnetic copper film strip right above the USB port entry. it was slightly falling off the edge of the port. so I just fixed it, not thinking much of it, it just didn't "look" right. then I had a thought to plug it back in. driver now works again! I am about to recover my files and then test unplugging it to see if this repair "sticks".

Posted on Aug 20, 2009

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