Question about Acomdata 500GB External Firewire HD 500 GB FireWire 400 Hard Drive
I wrote to Acomdata a month ago re: clicking sound on my 250GB Firewire
I sent in my Serial Number and contact info. NO RESPONSE.
The Mfg. Date was Nov 2005 and purchase date was mid 2006.
do I still have a valid warranty?! Most HD's have a 5 yr warranty, correct?
Who can help me with this b4 my warranty goes??
I never rec's a confirmation email from the official Website support.
does Acomdata have that much business or ineptitude?
Okay, I had this issue with my acomdata 500GB. today I decided to open up the drive to see if I could remove it and restore the data. after unscrewing all six screws (4 on the front and 2 small ones on the side, you'll need two different phillips, a large one and small one), I looked inside. first I registered the driver inside (it's a Western Digital) in case I needed to get it replaced. sure enough, it was still under warantee, even though the enclosure/driver kit is not (acomdata warantee runs out after a year for this model). but I noticed a slippage on the mangnetic copper film strip right above the USB port entry. it was slightly falling off the edge of the port. so I just fixed it, not thinking much of it, it just didn't "look" right. then I had a thought to plug it back in. driver now works again! I am about to recover my files and then test unplugging it to see if this repair "sticks".
Posted on Aug 20, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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