Question about Epson Stylus NX400 InkJet Printer

2 Answers

Just installed Epson NX400 printer. Keep getting M88/69 "Cannot recognize ink cartridges" error. Tried re-inserting cartidges twice already and still same error. What next?

Posted by on

  • 1 more comment 
  • olson6493 Jan 01, 2009

    Just installed epson stylus nx400 printer. error b88/69/68 cannot recognize ink cartridges

  • Anonymous Feb 05, 2009

    tried all these things. Same problem. No! Solution. Second nx400. This looks like a real manufacturers defect.

  • jackie780 Mar 24, 2009

    It says replace ink cartridges and so i did except for the black which i just replaced 3 weeks ago. But it looks like it doesnt recognize the replacement..what should i do?

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I found a solution to the same prolem that you guys have. I took the cartridges out and shook them horizontally, instead of vertically, with the large surface up for 3-4 seconds. Re-inserted them back in. Then I started seeing on the LCD "Recharging Cartridge". When it returned to regular copy screen, I turned the printer off and turned it back on. No more error message. It's been working for almost a day now. Try it to see if that works for you. Good Luck.

FYI. I just bought NX400 last Friday. The error message came on this morning.

Posted on Mar 06, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

If you have re-inserted the inks, then you might have a faulty ink cartridge. M88/69 indicates Magenta is not recognized and B88/69 is for black. You can have the store replace those inks for you or contact Epson tech support.

Posted on Jan 03, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

5C00 Error Code as well as yellow and green alternating lights


To fix this error is much easier than it looks. Unplug the printer power. Move the ink cartridge cradle to the left. Over to the right you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now.

Jan 14, 2017 | Office Equipment & Supplies

1 Answer

My MX922 printer worked well this morning. All cartridges have ink but ALL lights under the cartridges are on and print comes out blank. There are no error codes or anything abnormal displayed


This problem is mainly happens to all inkjet printers. If your printer print blank pages then please at least once go to official site of Canon and check whether there is any printer/scanner drivers update is available or not. If yes then download it. Also check your ink cartridges. Because if there is no print on paper that means your ink might be dry.Sometimes it clog the print head. If your ink cartridges get dry change it. Or you should clean your printer's print nozzle by using printer's control panel. I hope all these suggestions helps you. If doesn't then watch Canon MX922 Manual English

Jan 12, 2017 | Canon Pixma MX922

1 Answer

My printer brother dcp7065dn disply 71 and72 error


This is codes for the ink cartridge. The code means there is a problem with the cartridge. Change them both and restart the machine.

Jan 13, 2015 | Office Equipment & Supplies

3 Answers

My Epson WF-3640 is printing with gaps in the text. How do I fix this issue?


Make sure you should remove shipping tape from the ink cartridge. These taps are used to protect printer during shipping but you have to remove it before starting printing. Beacuse these taps prevent the ink to entering in print head. If you will not found shipping tape in your printer then there is terr off strip, remove it. The tear off strip seals the the vent holes on the top of the cartridge to prevent it from drying out on the shelf or during shipping.
After ensuring that the shipping tape has been removed, run the printer's "Head Cleaning" utility to prime the cartridge, then print a test page.
See full detail at- http://guideusermanual.com/product-name-workforce-wf-3640-manual&po=152836&lang=English

Sep 18, 2014 | Epson WorkForce WF-3640 Wireless Color...

1 Answer

Why is print quality poor after inserting new ink. Copies are faint and have lines


the cartridge is clogged with ink that has dried and reduced the slit. you need to replace the cartridge with a new one. it happens usually if you recharge the cartridge 3 or 4 times with compatible ink.

May 07, 2014 | Office Equipment & Supplies

1 Answer

How to clean ink absorber for canon mp237


First of all open the ink cartridge of your printer.
When the ink cartridge would move all the way over, then disconnect the power cord of your printer.
Now pull the frame of rubber from the printer and remove ink pads.
To clean ink pads you may place them in a bowl having warm water and start rubbing and squeezing them to clean it from ink.
After removal of ink, keep the pads separate for dry.
When the pads get dry completely, place them back in rubber frame.
Reinstall the rubber frame in your printer.
For deep guide and support refer to-
Canon Pixma Mp237 Manual

Oct 07, 2013 | Canon PIXMA MP230 Multifunction color...

1 Answer

"Error sent to printer" problem with ZDesigner TLP 2844


have you gone to printers in control panel and made this printer with a tick in it so its the one the computer recognises

Dec 24, 2011 | Office Equipment & Supplies

2 Answers

LSU error SAMSUNG SCX 4725FN


Laser Scanner Unit or LSU is what writes to the surface of the drum. The glass above the cartridge in the machine may be dirty. The mirror motor in the LSU could be bad or needs to be cleaned to spin better. The Laser diode may be faulty.

This is not a user-serviceable issue. You will need to contact Samsung for a service. You can do it online via Samsung website or contact the vendor to see who will they appoint to service the printer to, especially if it is still under warranty.

Jan 27, 2011 | Samsung SCX-4725 Laser Printer

6 Answers

Printer won't recognize cartridge


I had the same problem. I'm not sure but I think I replaced the cartridges when the printer was on because I turned the printer off and removed one of the cartridges. When I turned the printer back on it recognized that cartridge but not the others. I turned the printer off again, rmoved all cartiridges and put them back in when the printer was still off. When I turned the printer on again I had no problems. So...try turning off the printer, rmove all cartridges, then put them back in and restart printer. Hope this works for you .

Nov 28, 2007 | Epson Stylus 2200 InkJet Photo Printer

Not finding what you are looking for?
Epson Stylus NX400 InkJet Printer Logo

3,914 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18355 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Cindy Wells

Level 3 Expert

4883 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...