Question about RIM BlackBerry Storm 9530 Smartphone

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Having problem with syncing E-mails between folders on Blackberry

I have multiple accounts; AOL, Work (Enterprise server), GMail folders on my blackberry. These folder keeps it organized and let's me know where e-mail came from. Then there is a generic folder called "messages" that is part of the original setup from Blackberry and all the messages, missed call, SMS are in there (basically a collection of all). When I delete an e-mail from individual folder it doesn't delete from the "message" folder and vice versa. Does anyone have any suggestions in syncronizing all these?

Additionally, the e-mail deleted on BB doesn't get deleted on the actual desktop? This is a mess and I don't know what to do?

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  • Anonymous Feb 04, 2009

    I have that same problem...I don't want that folder (messages), it is completely unnecessary!

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Hi,

Your Work emails should Sync wirelessly as they are pushed through a BES server. Concentrate on fixing this and it should fix the others.

Do you move any emails when it arrives in your inbox? or do you have any auto-rules setup which moves them automatically?

If all else fails; Backup your device using Desktop Manager. Wipe the device and Enterprise Activate from fresh. Once setup then restore the data from Desktop Manager.

I hope this helps, please do rate my solution.

Thanks,

Posted on Mar 16, 2009

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N.j.b.c.candc@aol.com


Step 1 Tap the "Mail" app on your iPad's home screen, tap "Other" and tap "Mail Account." If you already have an email account set up, tap the "Settings" icon on the home screen, tap "Mail, Contacts, Calendars" in the sidebar and tap "Add Account."
Step 2 Type your name into the "Name" box using the onscreen keyboard. You can enter any name you want; your iPad sends this name with each email you send.
Step 21 Type your full AOL email address in the form "Name@aol.com" into the "Address" box. If you have an AOL email address with a different domain, such as "@games.com" or "@love.com," use that domain instead.
Step 31 Enter your AOL email password into the "Password" box.
Step 41 Type a description for your email account into the "Description" box and tap "Next."
Step 51 Tap "IMAP" at the top of the New Account pane.
Step 61 Type "Imap.aol.com" into the "Host Name" box under "Incoming Mail Server."
Step 71 Type "Smtp.aol.com" into the "Host Name" box under "Outgoing Mail Server."
Step 81 Enter your full AOL email address into the "Username" boxes under both "Incoming Mail Server" and "Outgoing Mail Server."
Step 91 Enter your AOL email password into the "Password" boxes under "Incoming Mail Server" and "Outgoing Mail Server."
Step 101 Tap "Next." Your iPad verifies the settings.

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How to sync Gmail contacts with your mobile phone


<p>Google Sync is needed to make your calendar and synchronize Gmail contacts with the device. However, Google Sync is not compatible with all devices. Google Sync for iPhone, Blackberry, Windows Mobile and Nokia E series and N series devices. You must have iPhone OS 3.0 or newer version of Google Sync. By configuring this feature, Google Sync will update the phonebook contacts from the device to your Gmail contacts. Because Google Sync is a two-way service, you can save time by adjusting a single platform, such as telephone or Gmail account. <br /> <p><br /> <p>Windows Mobile <br /> <p>1. Choose the Active Sync on the Home screen and select "Set up your device." <br /> <p><br /> <p>2. "m.google.com" type under the "Server Address" field and then check the option "This server requires an encrypted connection" box. <br /> <p><br /> <p>3. Log into your Gmail account by entering your data. <br /> <p><br /> <p>4. Select "Next", enter your full address and password in the "User Name" and "Password" and select "Next." <br /> <p><br /> <p>5. Check "Contacts", "Calendar" or "Email" check box, depending on the features you want to sync with your device, then select "Finish". <br /> <p><br /> <p>Blackberry <br /> <p>1. Visit the following page using your Blackberry browser: http://m.google.com/sync <br /> <p><br /> <p>2. Select "Download Google Sync" link by selecting the BlackBerry menu button, then select "Get Link". <br /> <p><br /> <p>3. Select "Download" is directed to a download page. Google Sync icon appears on your home screen. <br /> <p><br /> <p>4. Select the icon, move the cursor to the login section, enter your full Gmail address and password fields and click "Login". You are redirected to a welcome screen. <br /> <p><br /> <p>5. Read the summary information on the welcome screen and choose "Sync Now" button at the bottom of the Welcome screen. Standard Google Calendar and Contacts sync synchronizes automatically. <br /> <p><br /> <p>Apple Devices <br /> <p>1. Go to the homepage of the phone screen and then open the Settings application. <br /> <p><br /> <p>2. Select "Mail, Contacts, and Calendars" and select "Add Account". <br /> <p><br /> <p>3. Choose "Microsoft Exchange", and then all your e-mail account on Google's "Mail" field. Do not enter information into the "Domain" field. <br /> <p><br /> <p>4. Enter the email address from Google / Gmail account and password into the "User Name" and "Password" and select "Next." <br /> <p><br /> <p>5. Select "Cancel" when prompted by the message dialog "Unable to Verify Certificate". <br /> <p>6. Type "m.google.com" in the "Server" and select "Next." <br /> <p><br /> <p>7. Enable synchronization of Google services such as "On" next to "mail", "Calendar" or "Contacts." <br /> <p><br /> <p>8. Select "Delete existing contacts" if you just want to synchronize my contact group. " <br />

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I just want to confirm that whether samsung s5333 supports push email or everytime we will have to download emails ourselves


Hello try the instructions below, if you do not have gmail or yahoo then you need to find the server info of your email provider or post the name of your email service provider so i can look up their info.


Gmail Account/Server Info
For Gmail, the configuration is
SMTP server: smtp.gmail.com
SMTP port: 587
Secure Connection: TLS

Incoming server type: IMAP4
IMAP4 Server: imap.gmail.com
IMAP4 Port: 993
Secure Connection: SSL

In your Gmail account, go to
Settings > Forwarding and POP/IMAP > IMAP Access > Enable IMAP

Yahoo Account/Server Info
For Yahoo,
Incoming (pop3)
pop.mail.yahoo.co.XX
Port: 995
Use SSL

Outgoing(SMTP)
smtp.mail.yahoo.co.XX
Use SSL
Port 465

Yahoo IMAP settings:
Server: imap-ssl.mail.yahoo.com
Port: 993
Secure Connection: SSL

1. Delete the previously not working Gmail account in your phone
2. Press Menu
3. Select My Accounts
4. Choose the proper type of email account: Do NOT select "Google", but Exchange ActiveSync!
5. On the next screen fill out the Email address:
do not write yourusername@gmail.com, instead use yourusername@googlemail.com!
6. The username will be typed in automatically
7. Type in the password
8. Press Next
9. Press OK for the activation
10. On the next screen type in the server URL: m.google.com
11. Set Use SSL to ON (button turns green)
12. Press Set (left below)
13. On the next screen set the options you need: Email sync, Calendar sync, Contact sync, Task sync (below is another option in case of conflicts between data on the phone and the server)
14. There are further more options if you press the gear icon (sync: push/manual, push days/hours)
15. Press Done (left below)
16. Wait and see: voil?, push work like charm.

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Blackberry messages as "unread" when removing from holder...


If he is synchronizing his BlackBerry with his Work email client (Outlook or Lotus Notes) using a BES (BlackBerry Enterprise Server), then the email he reads on Outlook or Lotus Notes will sync wirelessly to his BlackBerry as read, as he has opened these on his computer.

Please advise if this scenario applies. Do you have an email server at your work, or is your Boss checking email from a personal web based account like Hotmail or Yahoo?

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Cannot synce my outlook calendar at work into Balckberry storm,


OK, this one is common. Blackberry has 2 different features you can have for accessing emails. The first is the individual feature, which most people use. The second is called Enterprise and is used to sync the device to workplace servers. If your company uses Enterprise your IT department can help you. If you ask them and they don't know what you're talking about, they don't use it. If they do not use Enterprise than in all likelihood you will not be able to sync to your work servers.

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Hi,

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If you have the Internet version that the best thing to try is to ask the mobile provider to resend you the service books for your account.
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these are instructions as per microsoft:

default.aspx?assetid=za790050011033Add your AOL e-mail account to Outlook 2002 or Outlook 2003

  1. Open Outlook.
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  3. Click Add a new e-mail account, and then click Next.
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    • Incoming mail server (IMAP) Type imap.aol.com.
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  7. Click the Outgoing Server tab.
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  10. Click the Advanced tab, and in the Outgoing mail (SMTP) box, change the number to 587.
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  12. Click Next.
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Note To see other AOL folders such as Saved, Sent Items, Spam, and VOICEMAIL you must subscribe to the folder in Outlook.
To subscribe to or unsubscribe from an IMAP folder In Mail, in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), click the Inbox for the IMAP (IMAP (Internet Message Access Protocol): Unlike Internet e-mail protocols such as POP3, IMAP creates folders on a server to store/organize messages for retrieval by other computers. You can read message headers only and select which messages to download.) account that contains a folder you want to subscribe to or unsubscribe from.
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    1. Click Query.
    2. In the Folders box, click the folder you want to subscribe to. To select multiple folders, hold down CTRL while clicking folder names.
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