Question about RIM BlackBerry Storm 9530 Smartphone

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Having problem with syncing E-mails between folders on Blackberry

I have multiple accounts; AOL, Work (Enterprise server), GMail folders on my blackberry. These folder keeps it organized and let's me know where e-mail came from. Then there is a generic folder called "messages" that is part of the original setup from Blackberry and all the messages, missed call, SMS are in there (basically a collection of all). When I delete an e-mail from individual folder it doesn't delete from the "message" folder and vice versa. Does anyone have any suggestions in syncronizing all these?

Additionally, the e-mail deleted on BB doesn't get deleted on the actual desktop? This is a mess and I don't know what to do?

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  • Anonymous Feb 04, 2009

    I have that same problem...I don't want that folder (messages), it is completely unnecessary!

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Hi,

Your Work emails should Sync wirelessly as they are pushed through a BES server. Concentrate on fixing this and it should fix the others.

Do you move any emails when it arrives in your inbox? or do you have any auto-rules setup which moves them automatically?

If all else fails; Backup your device using Desktop Manager. Wipe the device and Enterprise Activate from fresh. Once setup then restore the data from Desktop Manager.

I hope this helps, please do rate my solution.

Thanks,

Posted on Mar 16, 2009

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If have any other problems........Im in Fixya,,,,for u

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