Question about RIM BlackBerry Storm 9530 Smartphone

1 Answer

Having problem with syncing E-mails between folders on Blackberry

I have multiple accounts; AOL, Work (Enterprise server), GMail folders on my blackberry. These folder keeps it organized and let's me know where e-mail came from. Then there is a generic folder called "messages" that is part of the original setup from Blackberry and all the messages, missed call, SMS are in there (basically a collection of all). When I delete an e-mail from individual folder it doesn't delete from the "message" folder and vice versa. Does anyone have any suggestions in syncronizing all these?

Additionally, the e-mail deleted on BB doesn't get deleted on the actual desktop? This is a mess and I don't know what to do?

Posted by on

  • Anonymous Feb 04, 2009

    I have that same problem...I don't want that folder (messages), it is completely unnecessary!


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 164 Answers


Your Work emails should Sync wirelessly as they are pushed through a BES server. Concentrate on fixing this and it should fix the others.

Do you move any emails when it arrives in your inbox? or do you have any auto-rules setup which moves them automatically?

If all else fails; Backup your device using Desktop Manager. Wipe the device and Enterprise Activate from fresh. Once setup then restore the data from Desktop Manager.

I hope this helps, please do rate my solution.


Posted on Mar 16, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

How do I add a second email to the avail

To assign a gmail account on the phone you need to have a gmail account. Navigate -- Menu --> Settings --> Accounts and Sync --> Add Account --> enter the gmail account details and add the account.

Jan 20, 2013 | ZTE Avail-Z990 Avail At&t Unlocked Android...

3 Answers

When i click on mail only box that appears is trash dont know where new mailbox has gone?

Try deleting your account and then adding it again.
You can do this by click on Settings from your homescreen, and then selecting Mail, Contacts, Calendars. From there, select the account with the issue, and then press Delete Account. This should take you back to the Mail, Contacts, Calendars menu, where you can add the account again. Doing this will not delete any of the messages from your account.

Feb 28, 2011 | Apple iPhone Smartphone

1 Answer

Why can I receive emails on my iPhone 4, but cannot send them? I am using my '' address that i use on my home PC. Thanks, Carol


Did you sync your mail info onto your phone or enter it yourself? If synced try to enter it yourself, Ive posted the steps for it below

Ive posted some steps below for you to try and they should help!! If not best bets is to setup a a free GMail, Yahoo, or AOL account and forward your mail to that account.

Hope this does help

1 - In Settings, turn on other SMTP servers
  1. Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you're trying to send mail:
  2. Scroll down to where it says Outgoing Mail Server and tap the box where it says SMTP:
  3. Scroll down to where it says AT&T SMTP Server, and tap it turn it on.
    Or, turn on all other SMTP Servers.

2 - Add your email account on iPhone instead of syncing your mail settings from your computer
  1. Tap Settings > Mail, Contacts, Calendars and under accounts, tap Add Account.
  2. Follow the instructions. When you enter your email address, iPhone will look up your service provider's settings for you.If the iPhone cant find the settings then follow this link - - to a sheet that will give you what you need to ask your service provider to setup your email correctly.

3 - Turn iPhone off and then on by pressing and holding the Sleep/Wake button for a few seconds until the red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
ts1426_8.pngTo turn iPhone on press and hold the Sleep/Wake button until the Apple logo appears.
solutions_restart_06252008.jpg 4 - In Settings, turn off Wi-Fi to only use the Cellular Data network
  1. Tap Settings > Wi-Fi and turn off Wi-Fi.
  2. From the Home screen tap Mail.

Jan 01, 2011 | Apple iPhone Smartphone

1 Answer

E-mail setting

go to msg settings option. select email settings & define new mailbox manually,,,,

Nokia 6600 not supports yahoo or gmail for incoming email. if u have aol email account u can use it easily for outgoing & incoming email,,,,,

Email settings:

Outgoing server:

Incoming server:

Hope u can use email service easily

If have any other problems........Im in Fixya,,,,for u

Just VOTE me......

Nov 05, 2009 | Nokia 6600

1 Answer

Cannot send email ,receive ok

first turn off sync Mail accounts in iTunes and remove the mail accounts in the iphone, then with openss from my windows WinSCP set permissions /var/mobile/Library in the folder "Mail" to 777, now itunes can sync yours mail accounts, then go to iPhone open icon Settings into then go to "Mail, Contacts, Calandars" option and go Accounts "xxxx" -> SMTP here set the username and password for ur account and delete other SMTP Servers and if you have another account with other server you just add. and add /exchange to the end of my server name ( then it worked perfectly. You also need to make sure that your smtp port on the exchange server matches the iphone's smtp port and that your firewall won't block it.

Sep 03, 2009 | Apple iPhone Smartphone

1 Answer

Cannot synce my outlook calendar at work into Balckberry storm,

OK, this one is common. Blackberry has 2 different features you can have for accessing emails. The first is the individual feature, which most people use. The second is called Enterprise and is used to sync the device to workplace servers. If your company uses Enterprise your IT department can help you. If you ask them and they don't know what you're talking about, they don't use it. If they do not use Enterprise than in all likelihood you will not be able to sync to your work servers.

Apr 20, 2009 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

Can't sync outlook 2003 calendars with iPhone 3g

Synchronization of iPhone 3G with your Outlook 2003 will depend on the type of account that you would like to create. It will depend also on the Web mail that you are going to download.

1. The e-mail that you would like to download to your iPhone is your Gmail account. You have to enable POP in your Gmail sesttings.

2. On your iPhone > go to Home screen > tap settings...

3. Go to Mail > Add Account > Other > Continue...

4. For the host name:

5. For the username: type your complete e-mail address

6. For the Outgoing mail SMTP Host name: type

7. Tap Save..

8. To verify your Advance configuration: Go to settings > click the account that you havve created > Advance

Incoming server port:
-You may use 110 or 993
-Type your password

Outgoing settings:
- You may use 25, 2525, 587 or 465
- Type your password again.

You're done.

NOTE: I just use Gmail as an example. Your incoming mail server will depend on your Web mail settings.. You may contact your e-mail administrator and ask for the Incoming mail server, Outgoing mail SMTP, ask if your account requires encryption or not.

Apr 07, 2009 | Apple iPhone 3G

1 Answer

My blackberry cannot recieved e-mail properly the attachment files missing very often, anyone can help please? Thankyou


Is this a enterprise activated blackberry or do you have only the internet version? If you have the enterprise activated version than you can check if your Blackberry server administrator has some policies on the server that will prevent some types of attachments being opened on your Blackberry phone.
If you have the Internet version that the best thing to try is to ask the mobile provider to resend you the service books for your account.
Even with the enterprise version you can also ask your system administrator to resend your service books in case you have an corrupted service book.

best regards

Mar 23, 2009 | RIM BlackBerry Bold 9000 Smartphone

23 Answers

Can't Send Email on iphone

Here's what worked for me - I filled in the optional user name and password fields in the smtp settings and switched SSL off.

Oct 18, 2007 | Apple iPhone Smartphone

2 Answers

APPLE IPhone trouble with ATT

you can try syncing the mail account into phone from entourage using itunes. The mail application in the iphone can be a pain to set up using other email providers, rather than gmail, yahoo, aol, .mac, which are actively supported on the iphone and set up without a hitch. Make sure this account you are trying to add to the iphone supports imap, multiple client usage. Check for any alternative hostnames for the email client, delete email account from phone, re-add it.

Aug 08, 2007 | Apple iPhone Smartphone

Not finding what you are looking for?
RIM BlackBerry Storm 9530 Smartphone Logo

176 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Cell Phones Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18344 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1640 Answers

Are you a RIM Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides