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Bought a magic chef over under the counter wall mount in 7 2007. i have had problems with it since i bought it. call magic chef and the said that there is a built in feature to keep it from over heating. I called again to complain that it won't even pop a bag of popcorn for me. Yesterday it just died no power getting to it. Help ! Do you think magic chef will do anything for me ?

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  • 8,820 Answers

I'd say your magnetron is failing.

The normal parts and labor warranty is probably one year, with a few years extra for the magnetron.

Your owner's manual will have that info. You can download owner's manuals for many Magic Chef models here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 01, 2009

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1 Answer

Just bought a used MC0153UW and need access to installation manual so I can mount over the range. Any suggestions?


The installation manual is here: http://www.microwavedisplay.com/mco153uw_om.pdf The owner's manual is here: http://www.microwavedisplay.com/mco153uw_inst.pdf

Oct 17, 2013 | Magic Chef Over The Range Microwave

1 Answer

MCO153UWT shutting down after 3.5 minutes


it is an internal fan that is the problems, if this is a counter top MW just replace it. if Over The Range (OTR) and under warranty call for service. if out of warranty replace.

Jan 23, 2012 | Magic Chef Microwave Ovens

1 Answer

My magic chef micro does not work. I replaced the


In many brands, there is a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, & testing.

At
our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Some questions to help you or someone you know troubleshoot it:

When you hit "Start" to microwave, do the inside light, cooling fan, and turntable all come on?

If not, then you probably have a bad door switch or door switch mount and should see these files:

http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

If the inside light, cooling fan, and turntable are all coming on, then the problem is in the high voltage section, and then the next questions arise:

Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.

If there's no unusual noise, it may just be a bad connection at the magnetron.

Here are some links you or someone you know can use (in order given) for high voltage section test help, but read the safety warnings first:


http://www.gallawa.com/microtech/diode.html
(if it is NOT shorted or burned looking, it's probably fine)


http://www.gallawa.com/microtech/mag_test.html
(continuity can be good even though mag is bad!)


http://www.gallawa.com/microtech/xformer.html

Accessing some parts may require you to pull the oven from the wall and remove the cover.

If so, the installation instructions are very handy, and it's best to have

two people since the microwave can be heavy and awkward.



For more help from Magic Chef / Ewave see here or their contact page or order parts here.

You can download owner's manuals for many Magic Chef models here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 07, 2009 | Magic Chef CMV1000B Microwave Oven

1 Answer

Micro looses all power during cooking, power returns after a few


This is a defect. RERURN it while it is still under warranty. Tell the counter person you need to speak to his/her supervisor if they give you that song and dance again. Threaten to file a complaint with the better business bureau and with your state's attorney general. Be firm but polite and insist that they honor the warranty.

May 18, 2009 | Magic Chef CMV1000B Microwave Oven

2 Answers

Shuts down for 5 minutes


I have the same problem with my new magic cheff over the stove microwave oven. I call magic chef and they gave me the 800 number for the service center (1-800-775-0202). When I described the problem they told me to just put a plate under the popper and this wouldn't happen anymore. I haven't tried it yet but here's hoping.

Jan 15, 2009 | Magic Chef MCD1311ST Microwave Oven

1 Answer

Replace OTR Microwave


Thanks for responding. It is a EWave KOT-152UW. I think EWave is part of Magic Chef. I think it is the door switch. When I opened the microwave, the circuit breaker tripped. I reset the circuit breaker, and it worked for several days, but the last time, the microwave went dead. The reason I want to use the same bracket is it has through the wall (horizontal) venting to the outside, and I am not keen on trying to cut more holes.

Nov 04, 2008 | Microwave Ovens

2 Answers

Bought a new GE microwave MCD11E3W/MCD11E3B and the installation instructions and brackets were not included. the back bracked is there but it just would not hold the microwave. notice a few holes on...


You can download GE owner's manuals and installation instructions here.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Jul 26, 2008 | GE Microwave Ovens

2 Answers

Microwave comes on by itself in middle of night


We have the same problem - auto turn-on, non-functioning keys...
I called Magic Chef and they gave me another number to call:
1-888-775-0202
I called, told the rep about our possessed microwave, and they said someone will be calling to schedule a repair visit. We bought the microwave around May '08 and it is still under warranty.
Call this number and get it fixed. It is a safety problem and Magic Chef should take care of it for you.
Brian

Jul 05, 2008 | Magic Chef CMV1000B Microwave Oven

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