Question about Canon PIXMA MP810 All-In-One InkJet Printer

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MP810 error 6B00

It's me again, the one with the Canon MP810: the error popped up the moment we put the plug in the socket, without even connecting it to the computer - this was the order of the steps of the Quick Install recommended by Canon. Any recommendation from your side? Thanks for helping - Happy 2009!

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Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 29, 2009

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I have a canon MP810 it is coming up with error code 6B00, what does this mean ?


You probably have something stuck in the paper feed or under the print head.
First try moving the print head left and right with the printer off. If that doesn't work then, Try looking for jam in the paper feed and specifically under the rollers. A small piece of paper or other debris, like fallen paper clip, staple. postage stamp are things I have seen stuck in printers that cause jams and error codes.
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I dismantled it to inspect every component for signs of failure, everything looked like new. Having read that the print heads can fail (dry out then blow) on canon printers, I tried starting the printer without the printhead and hey presto, it turned on and went through it's startup cycle. After making whirring sounds for a while a message popped up telling me that there was no printhead installed. As soon as I reinserted the printhead the printer turned off and wouldn't turn on again, even if I removed the printhead again (and unplugged/waited etc). I had to unplug and then re-plug a connector on the printer's motherboard to get back to the stage when the printer would turn on (without the printhead).
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1 Answer

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