Question about Adaptec Cables & Converters ACK-68I3-LVD-LP-Round-U320 Int ULTRA320 SCSI 3-Position Cable (2017100)

1 Answer

SCSI Inquiry Command Failure w/Tandberg TDC 4120 tape drive

All, I am trying to solve a SCSI bus problem and could use some help to determine if the problem is the drive, or the configuration of the controller, or other.

The configuration is as follows:

SCSI Adapter - Adaptec 2940UW w/internal 68 pin & 50 pin connector
- SCSI Termination Setting - Automatic

On the 68 Pin
- 68 pin ribbon cable, 3 connectors, first to the SCSI Host Adatper, second connector open, third connector connected to a Seagate SCSI drive

On the 50 pin ....
- 50 pin ribbon cable, 3 connectors, first to the SCSI Host adapter, second connector open, last connector to a Tandberg TDC 4120 tape drive

When booting, I to the SCSI utilities on the controller. I run the SCSI disk utilities.

During the boot, I can hear the tape drive and disk drive power up, and respond to initialization commands.

When I run the SCSI disk utilities, every device probe will FAIL with a "unexpected timeout error".

Diagnostic Things tried.
- I remove the Tandberg tape drive. The Seagate disk now responds to the inquiry command, the SCSI disk utilities work, and the machine will recognize the disk and work "normally".

- I re-attach the tape drive, and remove the disk drive. I have the same timeout error as described above using SCSI disk utilities. If I just let the machine try to start (don't ), the adapter reports a 'SCSI Inquiry Command Timeout Error' on boot.

Suggestions? I think it is either a termination problem, or the drive is bad. Do I need to change the host adapter termination settings from Automatic to "low/low", "High/Low", "Low/High", or something else?

Thanks in advance,

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 132 Answers

Try putting the tape drive on the last scsi termination point.

Posted on Oct 18, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How can I connect Tandberg SLR60 device to a PC with windows XP? Device is installed but it is not listed in removable media section. There are no problems reported in device manager etc.

The SLR60 is a SCSI device. First you need to acquire a SCSI adapter, such as an Adaptec 29160 or 39160 PCI SCSI adapter. Both the adapter and the SLR60 have 68-pin connections, so you will need a cable similar to this one: Once you have all of this, connect the tape device via cable to the adapter. You will need a 3rd-party backup program, such as Seagate Backup Exec or NovaBackup.

Jun 17, 2015 | Tandberg Computers & Internet

1 Answer

Vax How To

There is not enough in the question for me to help you easily but the VXA-2 is now hard to find and fairly unreliable even then.
Try going to as i think they usually can find these.
If this is for a new backup solution then i would advise going for an LTO drive instead but if this is to recover data from the VXA-2 media then give them a shout and i am sure they can help with a replacement drive.

May 13, 2013 | Tandberg Data 80-160gb se-scsi vax-2 tape...

1 Answer

Hi.. please help... After installing scsci card im getting message as bios not installed. It says that scsi bios not installed and that in device manager both scsci card and tape drive are installed...

Hi when you start the pc and goes to the scsi utilities and scans for device its not finding the device attached to it sioit gives you this message you can see if the terminator connect to the device is properly connected and its in its place ,also press CTRL+A to get into the adapter setting and in the scsi utilities section scan the devices if it finds it then check the id of the device how much its set to it should not be the same of the scsi card id .by default scsi card id is 7 but be sure.

Dec 10, 2010 | Adaptec APD-29160 MAC 64 BIT PCI SCSI...

1 Answer

Tape cartridge seems stuck in the my tandberg LTO2 HH external to remove it?

I had the same issue with my drive. I presume that you have tried holding down the eject button while powering on the drive. If you have done this and it didn't work, I have a PDF from Dell that describes how to manually remove a stuck tape from this drive. I would not recommend it for anyone who is not very technical. It is a little complicated. If you would like a copy of it, you can send me an email at my email. It is tm_reply at Since the PDF does not have the directions to re-assemble the drive, you need to pay close attention to the way things are while taking it apart.

If you are not comfortable sending me an email, you can go to Dell's support an do an online chat. Ask them for the doc. That is where I got it. He emailed it to me so that is why I don't have a link.

I do have a link for the full height drive. it is -

Good luck!



P.S. If someone can tell me how to post a file here, I would be happy to do so.

Oct 21, 2009 | Tandberg Data 200/400GB 420LTO LTO2...

1 Answer

Netfinity 550


The error message you are receiving "Inquiry command failed Using IBM-PC ServerRaid Host adapter" makes me think you are attaching the tape drive to the ServerRaid Controller, which is only for Hard Disks. There should be a normal SCSI interface for attaching tape drives, etc. It's possible that the ServerRaid card is a PCI (or older) plug in card, and the normal SCSI interface will be on the main motherboard. If you look on the IBM website for the Hardware Maintenance Manual, it should hopefully make things clearer.

The reason you may not be seeing the hard drives in CMOS, is because you will need to use the IBM ServerRaid Utility to view and configure the disks.

Jun 01, 2009 | IBM Netfinity 5500 M20 4RY (86624RY)...

2 Answers

I am unable to get IBM UlTrium TD4 SCSI device drivers for windows 2000 server


if you "have not" using Backup Software (e.g. Symantec Backup Exec, CA), you can try this IBM LTO-4 driver for Win2K.

IBM LTO-4 Device Driver for Windows 2000

Ned Huang
Tandberg Data Taiwan
Technical Support.

Oct 15, 2008 | Computers & Internet

1 Answer

Tandberg LTO HH (LTO-3)

The error is because the driver isn't loaded for the device. Look up how to add the device in symantec help. If windows recognizes it already then usually you can go to devices and add teh device from within symantec.

Jun 03, 2008 | Tandberg Data 200/400GB 420LTO LTO2...

1 Answer

My computer

Your SCSI card sounds like it is either loose or knackered, look inside your machine and make sure all connections are connected as you would expect on the SCSI card and any cables, if all seems ok then beg borrow or lend another SCSI card from a friend or another machine try that if all is ok with the other card then your problem is sorted, knackered SCSI card.

May 07, 2008 | Computers & Internet

Not finding what you are looking for?
Adaptec Cables & Converters ACK-68I3-LVD-LP-Round-U320 Int ULTRA320 SCSI 3-Position Cable (2017100) Logo

305 people viewed this question

Ask a Question

Usually answered in minutes!

Top Adaptec Computers & Internet Experts

Rommel Balcita

Level 3 Expert

749 Answers

Martin Murray

Level 3 Expert

1623 Answers

Robert Graf

Level 2 Expert

238 Answers

Are you an Adaptec Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides