Question about Microsoft Zune JS8-00001 Digital Media Player

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ZUNE FROZE WITH LOGO AND PROGRESS BAR

MY GIRL FRIEND AND I HAVE ZUNES BOTH 30GB AND THEY BOTH FROZE AND HAVE THE ZUNE LOGO AND PROGRESS BAR ON THEM IVE TRIED EVERY SOLUTION I COULD FIND THAT SCREEN HAS JUST BEEN STUCK LIKE THAT OUR COMPUTER WILL NOT EVEN RECOGNIZE THEM WEVE TRIED TO REBOOT RESTART AND EVEN LET THEM DIE CAN SOMEBODY PLEASE HELP ME

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Posted on Jan 01, 2009

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This problem is widespread and specific to this model - but good news. It will likely be fine. Just follow the steps in this article:

http://www.zune.net/en-us/support/zune30.htm

Posted on Jan 01, 2009

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This is a fatal error porblem. If you go to the Zune Microsoft website you will find many others have the same problem. There is no fix for it as of yesterday afternoon. We have had problems with our 30 and 8 gb Zunes and finally returned then to Best Buy and got IPods.

Posted on Jan 01, 2009

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