Question about LG KU990 Viewty

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Getting files onto my ku990

I am having trouble getting music files or anything else onto my phone. I am using the LG PC Suite software that came with the phone. It has instaaled successfully and tells me when the phone is connected. However, If I then choose one of the options i.e. Music Manager- my phone screen reads "Phone Agent- Contents". Then a second later it says "disconnected". From there the PC Suite will take me to the music I have stored, but my phone will be shown as disconnected. It will then not connect whenever I try to and therefore not allow me to transfer files.
Any help you can give would be much appreciated. Thank you

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  • jessssss Mar 11, 2009

    once i plug my viewty into computer it connects and comes up in my computer but i cannot send music or anything else to it. help? :)

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Try to uninstall and install the pc suite again. it might help in first hand. or simply you can transfer music or other files using a memory card reader, its much easy.

Posted on Jan 01, 2009

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Have you put in a memorycard? You can use the phone as a hard drive only when a memory card has been installed on it.

If not you can only download music on your Viewty by using the LG Suite software that came with it which is very slow.

After you have put in a memorycard go to PhoneSettings and something called "Connection" right below Security. Then tap USB and then MassStorage. Connect the phone to your PC by a USB cable and now you should be able to transfer anything from your pc to your phone by dragging and dropping.

I have not tried WMPlayer but would not be surprised if it will just work fine.

Hope this helps,

Jan
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Apr 06, 2009 | LG KU990 Viewty

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You could just manage your music files through 'Mass storage' mode...

I know it doesn't solve the problem, but it should be a useable workaround.

Is there some reason you want to use the LG Suite?
It's a complete pain in the backside even when it's working well.

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1 Answer

Download music


Hey Abi54,

I had a bit of trouble with this myself.

Firstly, you'll need to download LG PC Suite, which should have come on a disk in the phone's box.

Now there are two ways of doing this...

Using MusicManager:
Works only for MP3 files, should collect album, artist info etc.


  1. Open LG PC Suite
  2. Connect phone to PC using USB cable.
  3. In LG PC Suite: click "Connection Wizard"
  4. Click USB, then click next. The computer will now search for your device.
  5. When it finds it click next, then finish.
  6. Now back to LG PC Suite, under the heading "MEDIA" click MusicManager. Make sure your have nothing open or running on your phone and that it is in the home screen.
  7. In MusicManager click on "File" in the top left hand corner.
  8. Then click "Add file to Main Library"
  9. Browse through your files and select the MP3 you want. Then click "Open." The file will now have been added to your library.
  10. Now drag the file you have added to "Internal" or "External" memory, depending if you want the file saved to your handest or MicroSD card (if you have one).
  11. A message wil then ask "Are you sure you want add the selected file to the handset?" Click "OK".
  12. A loading bar will appear, and once the file has finished downloading you can disconnect your phone.
Using Contents Manager:
For all types of files, will not give artist, album info etc.

  1. Connect your phone to PC using "Connection Wizard" in LG PC Suite (see above steps).
  2. In LG PC Suite under tools click "Contents Manager" Make sure your have nothing open or running on your phone and that it is in the home screen.
  3. You wil now be able to see your files including those on your computer and your phone.
  4. Find the file you wish to put on your phone. Right click it and copy it.
  5. Find the folder within your phone, either "Sounds" or "Card" (MicroSD card) and right click and paste the file.
  6. A loading bar will appear, and once the file has finished downloading you can disconnect your phone.
Hopefully this will help you! Please reply to let me know if this was helpful or not, and I can then help you further!

Happy MP3ing!

From Kat

May 26, 2008 | LG KU990 Viewty

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