Please help....It was just like a "Frankenstein" movie.
My Sears Kenmore Microwave was just manufactured in Oct.2004. Last night I put a plastic bowl of frozen veggies inside, closed the door, & pressed # 1; at which time the light went on, the fan started running, the turntable started turning, and I heard a buzz and saw a miniature lightning bolt inside the microwave (just like in the Frankenstein movie)....everything happened at once. but the food never got cold. I put the food in for another 2 mins; everything worked, but the food was still ice cold. Another 2 mins; everything was still working, but still ice cold veggies. What would cause this to happen, and what is in fact could be wrong with this almost brand new microwave? My thanks in advance for your assistance. Johanna.
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Re: Please help....It was just like a "Frankenstein"...
Normally that aarcing is due to food particles or grease trapped in the waveguide. It will arc over and over until it is removed.
The other, worse possibility is that the stirrer or magnetron has failed.
If it'sd still under warranty, I would call the nearest Sears store for service.
If you or a friend decide to work on it, we have *critical* safety & disassembly
info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number (without the suffix) here: http://www3.sears.com (the 3 is correct)
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This advice applies to all appliances manufactured by Maytag. Determining the manufactured date of most appliances is accomplished by looking at the SERIAL NUMBER. On Maytag appliances this is determined by the following method:
The LAST two letters in the serial number identifies the date code.
The 1st Letter is the YEAR.
A – 1978/2002
B – 1966/1990
C – 1979/2003
D – 1967/1991
E – 1980/2004
F – 1968/1992
G – 1981/2005
H – 1969/1993
J – 1982/2006
K – 1970/1994
L – 1983/2007
M – 1971/1995
N – 1984/2008
P – 1972/1996
Q – 1985/2009
R – 1973/1997
S – 1986/2010
T – 1974/1998
U – 1987/2011
V – 1975/1999
X – 1988/2012
Y – 1976/2000
Z – 1977/2001
The 2nd Letter is the MONTH
A – JAN
B – JAN
C – FEB
D – FEB
E – MAR
F – MAR
G – APR
H – APR
J – MAY
K – MAY
L – JUN
M – JUN
N – JUL
P – AUG
Q – JUL
R – SEP
S – AUG
T – OCT
U – SEP
V – NOV
W – OCT
X – DEC
Y – NOV
Z – DEC
NOTE: Some later model Maytag appliances are manufactured by Whirlpool. The serial numbers may be in a different format. Check the MODEL number for any of the following prefixes:
106, 110, 198, 562, 664, 665.
These prefixes indicate the manufacturer as Whirlpool.
Found 2 possible solutions on the net. (1) Check the engineering change at a Sears store. They reengineered the glass tray and the narrow plastic band the tray glides on. Get the new items from Sears. (2) Cut 1/4" out of the narrow plastic band the glass tray glides on. Possible solutions that look promising.
We see this a lot. The problem is almost certainly on the control panel, which we regularly repair nationwide for $39.95 postpaid.
This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.
Details of our service and critical safety information and disassembly information is at our site, linked here on Fixya: http://tinyurl.com/yzjozk
We're happy to help and we appreciate your thoughtful rating of our answer.