Question about Microsoft Xbox 360 Console

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Xbox 360 not reading disc

My son just got xbox yesterday for his birthday and set it up but this morning it not reading any discs

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If by-chance this system was pre-owned it is most possible that the Xbox's internal workings is either dirty or the lazer on this machine is dead.

If this machine is brand new I would suggest returning it for another.

Posted on Oct 14, 2009

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Hi

Please refer the following link to fix your issue

http://support.microsoft.com/kb/910798

Please vote if the solution is helpful

Posted on Jan 01, 2009

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1 Answer

The x`box was saying it can't read the disc. contact u


If you have the new kinect xbox 360 dashboard and you cannot get your xbox 360 console to read your game discs or DVDs, you are not alone. An update that was recently applied through Xbox Live makes your discs unreadable.
Remove the update by navigating to:
System Settings->Memory->STOP HERE!
You should see your Hard Drive highlighted, if not move to it and then enter this on your controller:
X,LB,RB,X,LB,RB,X
Delete System Update will appear, make sure there is no media in your disc drive and select YES. You system will restart and appear to hang DO NOT TURN IT OFF OR MESS WITH IT!
After a couple minutes your system will start and you should be able to play discs again.

Dec 26, 2011 | Microsoft Xbox 360 Console

Tip

How to resolve Xbox 360 disc read errors. Xbox will not play disc.


Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

g33k4u_2.jpg

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


Regards,
G33k

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on May 14, 2011 | Microsoft Xbox 360 Console

1 Answer

X-box 360 will not read disc


Hi,

Refer to the below link :-

http://www.llamma.com/xbox/Repairs/xbox_dvd_repair.htm

The above one includes all troubleshooting steps. Exactly what's required.

Thanks.

Sep 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not read discs


Try using different sorts of discs in the xbox, original xbox games, xbox 360 games, dvds, etc, and if nothing reads in the unit, you need to replace the laser assembly. But seeing how the unit is less than a year old, take it back to retailer or send to microsoft. Good Luck.

Aug 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 not reading any games


well this is easy proably the disk is scratched or theres a problem with the xbox if it is under 30 days old bring it back and get another one at the store where you bought it

Jun 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox not working


I am not 100% sure, but you may need to connect to xbox live or the internet and update it. I don't personally own an xbox 360, but I have heard my friends talking about this and how to fix it. Not a guarunteed solution, but you may consider it.

Jun 02, 2009 | Microsoft Xbox 360 Arcade

1 Answer

My sons games have been burnt by lazer ...


if the ring is on the outside edge of the Game disc, the console was moved during operation. the disc tips and hits the disc tray on the outside edge, you should see a scuff on the tray as well.

you can buy a disc cleaner that can remove the scuff from the disc, you will need the type that actually removes a layer from the disc or you can take it to a video store and have them clean or resurface the disc.

Feb 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 unable to read disc


The disc Is Broken and wont play as it has been burned by the laser

Dec 14, 2008 | Sony PlayStation 2 (PS2) Console

2 Answers

Not reading any discs


My xbox is not reading discs. please help.

Jan 13, 2008 | Microsoft Xbox 360 Console

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