Question about Microsoft Zune JS8-00001 Digital Media Player
120 GB Zune will not turn on and when i plug it in, it does nothin,
this started a couple days ago as another problem. the zune would be on and playing,and then just restarts itself, so i put it dwn and left it there for a day. the next time i picked it up the screen was black,it wouldn't tur on, and it wouldn't charge either. i tried hooking it up to the computer,but i got nothing.
i dont know wat to do
Ok the solution is so simple your goign to kick your self. what you do is take you zune cable plug it into any thign other than your computer say a Nintendo Wii or PlayStation 2 or 3 leave it for a few minutes then unplug it and try to restart it if it dosent restart while its pluged in. if it dosent restart then plug it back in and let it set over night some times the battery is so dead that the computer cant pick it up but make sure your wii or Xbox or what ever is turned on .
Posted on Mar 09, 2009
Well to put it simple your battey has used up its amout of charge needed to cut on just plug it in to what ever has a usb port and just leave it. it will take some time before the charge gets back to the start up point. this just happened to me this morring. mine is working now.if you forget to put the lock on or if some snages and unlocks the zune the slightest movement will cut it on without you knowing so nextime you try to listen the battery is fully saped. (always keep your zune charged)
Posted on Mar 23, 2009
You most likely need a new battery, which has a pretty low life time on the Zune but which can be replaced without problems. There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide, soyoucan do it yourself too, not that difficult. Part is availableon Ebay. If you can't do it yourself, have a tech savy friend do itfor you.
Posted on Aug 24, 2010
I have found my problem. But I dont understand, how could the battery go dead that quick if it goes to a blank screen when not being used. I found out my problem real quick shortly after I quickly charged it, the battery is DEAD.
Posted on May 15, 2009
Following up my last post:
I tried the reset process a few times and that didn't work so I called Microsoft support and they told me that the only thing to do is to send it in for repair/replacement. Thankfully, the Best Buy where mine was purchased has a thirty day return policy on defective merchandise and I'm still within that window so I'll be taking advantage of that. I hope everything works out for you guys and that Microsoft fixes this problem.
Posted on Jan 09, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: zune blank screen
my zune had the same problem. but i found a solution. hold the down button and the return key at the same time for 5 seconds. make sure you dont hold the up key while doing this because it will reformat your zune. i havnt tried the reformat but thats what i heard
Posted on Jan 20, 2009
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