SanDisk Sansa m240  MP3 Player
Problem for SanDisk Sansa m240 (1 GB) MP3 Player

Frozen screen




By msmiami on May 07, 2007

" "
When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter.

Thanks in advance,

Ms M.

P.S I've also removed the battery

Same Problem

May 28, 2008

-   who do i contact to tell them that their product is under the warranty and want to send it to get another one, my screen freeze every time i change to a song, i format the mp3 but that is not helping at all..... please send me the phone number so i can tlak with somebody. thank u!
-   Guest

May 28, 2008

-   When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter.-   Guest

May 24, 2008

-   yeah, i too am having the same problem. I tried solution #1, and it didnt work. as for #2, if i HAD another one to do all that computer swapping stuff, i wouldnt be writing to this site in the first place. :) So, Im with #3 until something better comes along.-   megsdw

May 17, 2008

-   When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter.-   Guest

May 17, 2008

-   When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter.-   Guest

Solution #1

posted on Apr 05, 2008
Somewhat Helpful)

cochelo

Rank: Apprentice 
Rating: 78%, 11 votes
Hold down the power button for 20 or more seconds, its works for me.
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Solution #2

posted on Sep 25, 2007
Somewhat Helpful)

amakorkos

Rank: Guide 
Rating: 75%, 10 votes
Hi there!

I've got a brand-new solution to this dead-end problem.
BUT, the downside is that you'll need another similar player.

Here's what I've done to unfreeze my Sansa m230.

1. I've opened the cases of both our Sansa m230s.
2. Connected the healthy one to the computer via USB.
3. After it was connected I've hot-swapped the "Samsung k9k4g08u0m-pcb0" memory chip with the one, which was causing the problem.
4. Finally, I've formatted it through WMP10.

Only synchronizing in MTP mode using WMP11 since.

Hope that helps.

Amakorkos
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Solution #3

posted on May 07, 2007
Somewhat Helpful)

taker

Rank: Apprentice 
Rating: 60%, 6 votes
i recomend to buy another one!!!
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6 Other Users Have The Same Problem - Continued

Comment by Hoodwife123, posted on May 17, 2008

I Held Down The Power Buttons For 15 Seconds. I Plugged The Cord Into The Computer, And It Doesnt Recognize It.. I Took The Batteries Out Put Them back In, Nothing Seems To Work. What Can i Do?

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