Question about SanDisk Sansa m240 MP3 Player

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Frozen screen When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter. Thanks in advance, Ms M. P.S I've also removed the battery

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  • Hoodwife123 May 17, 2008

    I Held Down The Power Buttons For 15 Seconds. I Plugged The Cord Into The Computer, And It Doesnt Recognize It.. I Took The Batteries Out Put Them back In, Nothing Seems To Work. What Can i Do?

  • Anonymous May 17, 2008

    When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter.

  • Anonymous May 17, 2008

    When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter.

  • megsdw May 24, 2008

    yeah, i too am having the same problem. I tried solution #1, and it didnt work. as for #2, if i HAD another one to do all that computer swapping stuff, i wouldnt be writing to this site in the first place. :) So, Im with #3 until something better comes along.

  • Anonymous May 28, 2008

    When turned on the screen is fronzen on the name/brand/1.0gb none of the buttons will work. I can't get past this screen to the menu. I've tried bypassing it with the lock button on while holding down the record button to no avail. When plugged into the CPU it's not recognized at all. I would appreciate any help with this matter.

  • Anonymous May 28, 2008

    who do i contact to tell them that their product is under the warranty and want to send it to get another one, my screen freeze every time i change to a song, i format the mp3 but that is not helping at all..... please send me the phone number so i can tlak with somebody. thank u!

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Hi there! I've got a brand-new solution to this dead-end problem. BUT, the downside is that you'll need another similar player. Here's what I've done to unfreeze my Sansa m230. 1. I've opened the cases of both our Sansa m230s. 2. Connected the healthy one to the computer via USB. 3. After it was connected I've hot-swapped the "Samsung k9k4g08u0m-pcb0" memory chip with the one, which was causing the problem. 4. Finally, I've formatted it through WMP10. Only synchronizing in MTP mode using WMP11 since. Hope that helps. Amakorkos

Posted on Sep 25, 2007

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I recomend to buy another one!!!

Posted on May 07, 2007

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Hold down the power button for 20 or more seconds, its works for me.

Posted on Apr 05, 2008

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