Question about Zanussi WJS1397W Front Load Washer / Dryer

1 Answer

The spin cycle is faulty

The only problem is with the spin cycle. It seems that it cannot get enough momentum together to begin the spin. It gives a short effort to spin and then dies, it starts to tumble for a short time to re balance the load and then tries again. This is then repeated again and again. Sometimes it will spin if I press and hold down hard on the top of the machine, or if I manually re distribute the load inside the machine.

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  • gailforce7 Jan 02, 2009

    Hi, The pump drains out with no problem

  • gailforce7 Jan 02, 2009

    Hi, I pulled out the filter and it was full of fluff, so I cleaned it thoroughly and then put a washload into the machine, it washed with no problem. Then I started the spin cycle and I must admit that the drainage seemed to be a lot more efficient, then guess what? The spin cycle started all on its own!!!!! I cant believe it was just the filter. What an idiot for not not checking it regular. Thanks so much.

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Question to you is ? it draining all the way if not it cant spin.if not you need to check out your pump it may be blocked or failed

Posted on Jan 01, 2009

  • Thomas Malailua
    Thomas Malailua Jan 02, 2009

    you must be sure of that .ive be fooled as a repairman.once in a while it will drain other it will not,and the water confuses the computer.one i remember i could hold the pump impeller with a toll.that should not be.now if your sure then you have board or motor problems.parts are expensive dont want to guess.had a thought dose your lock lite come on.if not could be failed door switch.

  • Thomas Malailua
    Thomas Malailua Jan 02, 2009

    greattttttttttttttttttttttttttt,tom

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