Question about Creative Labs Zen V MP3 Player

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Zen will not lock or switch off and doesn't connect to computer

I have tried the reset button, this just turns it off and then I have to reactivate it, and reloading comes across the screen, however this has not corrected the problem. Please advise

Many Thanks

Kris

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The only thing I can recommend is to download the firmware from the Creative web site support page and reload the firmware. If that doesn't fix it, I would recommend contacting Creative for an RMA if it is still within the 90 day warranty period.

Cheers and best wishes

Posted on Jan 01, 2009

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