Question about GE GSS20IEP Side by Side Refrigerator

1 Answer

Replaced thermostat - freezer not working now

I bought a new thermostat and heater and replaced them both. The heater was quite easy, the thermostat had a very long lead wire. I ended up cutting the existing thermostat wire and splicing and wire nut the thermostats in. Now, my freezer is not running. The light bulb is on and so far the fridge seems ok. What did I do wrong or what can I do now?

Posted by on

  • mary kay Nap May 07, 2007

    the freezer eventually kicked on - guess I replaced the thermostat alright.
    Now, if the coils still freeze up I will replace the mother board



1 Answer

Defrost timer

Posted on May 13, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Frigidaire refrigerator quit cooling in the fridge side. Freezer side works OK

Sounds like a defrost problem. Is there frost build up on inside back wall of freezer? If heater is good, the control or the defrost thermostat may be bad. Is fan in freezer and fan at compressor running?

Nov 01, 2017 | Frigidaire Refrigerators

1 Answer

How do you wire a new thermostat. accidently chopped wires from my old Danfoss one while decorating. I now have a white wire, with 4 inside it hanging. Bought a Herstmann but wiring is confusing?

what ever u do make sure to turn off furnace power supply as u may well burn your furnace circuit board if you havent already. btw there is a fuse you may have to replace on the circuit board. now as far as wiring, its quite easy, look on your new thermostat, it has all the same lettrers.
w= white, r+red, g+green,c= common, b=blue blk=black, or=orange
then turn on furnace power, if nothing comes on look on the circuit board to repplace fuse, usualy 3 amps

Mar 03, 2016 | Heating & Cooling

1 Answer

Frig quit working.....unplugged....plug back in and it works for.about 3-4 days then quits working again....did this 4-5 times in a month with the same results. I have replaced the thermostat in the...

have u checke the defrost heaters in the frezzer. also the termnation switch with the heaters.. if they dont work then it dont defrost and it builds up ice and wont work properly. ok

Feb 16, 2011 | Refrigerators

1 Answer

Freezer is cold, but cold air is not circulating in refrigerator

Check freezer fan is working.If ice formed over freezer fan by working. It's a common problem due to irregular defrosting. Keep freezer setting temp at 5 degree. And check defrost timer, thermostat,heater are working properly.
Turn timer with small tip screw driver to shut off fridge. If not shut off, replace timer. Turn counter clockwise defrost thermostat. If fridge not shuts off replace defrost thermostat.Check heater by join the 2 wires in the defrost thermostat. And after 1 minute, unplug power and keep your arm on heater. If it's warm heater is o.k. Otherwise, replace heater.
Once heater starts work at regular interval controlled by thermostat and timer, defrost will be good and effective cooling will also be in fridge compartment.

Jan 24, 2011 | Amana ABB2524DE Bottom Freezer...

1 Answer

The freezer is running all the time and no ice. The freezer is on the bottom and the ice is created in the bottom freezer. We bought the refrig. in 2001.

Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.
Take care....

Oct 04, 2010 | Amana ABB1927DE Bottom Freezer...

2 Answers

My samsung side by side was working great untill

You have an automatic defrost problem. The refrigerator is not defrosting
Three important parts. It probably is one of these.
Defrost Timer
Defrost thermostat
defrost heater.
The fan is probably fine, but has nothing to do with Defrost
Check the heater continuity and change the heater defrost thermostat
then replace timer if those don't solve it.
Leo Ponder

Jul 30, 2010 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

I have a side by side that frosts up in the middle back ofthe freezer and the frig part gets warm. I have $200 in it and still no resolution. Bought new in June '04. I defrost for 24 hours, turn it on and...

If you can locate the defrost timer and advance it to the defrost cycle you should be able to see the defrost elements glow behind the rear panel in the freezer. Do this before the freezer gets too frosted up. If you can't see the glow then there is a problem with the defrost heaters or the defrost thermostat. Unplug the frig and remove all the racks in the freezer. Remove the screws holding the rear panel on. Locate the two heaters and check the resistance. IF open, replace heaters. IF ok check resistance of the defrost thermostat. IF open when cold, replace defrost thermostat.
If replacing heaters always replace defrost thermostat at the same time. It will save you doing so at a later date

Dec 28, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Refrigrator stopped working

Morning, This seems quite a easy problem to fix.! Check to see if the f/.freezer has to compressors (motors)? If so the you find that is more than likely to be that the fridge thermostat has broken. A very easy way of checking if you electrially minded is to remove the thermostat from the housing a connect the live and common wires together and switch on, It then should switch on if there is no other problems, Then just replace the stat.
Good luck......

Dec 29, 2008 | Whirlpool GB9SHKXL Bottom Freezer...

1 Answer

Refrigerator GE GSS22KGMDWW defrost failure

it could be that too much ice is forming for the heater to cope with. check the door seals

Sep 13, 2008 | Refrigerators

1 Answer

Bottom freezer not working

Check for frost build up behind back panel. Defrost system consist of defrost timer or adaptive control board, defrost heater, defrost thermostat. check them here

Jan 23, 2008 | Amana Easy Reach AFD2535DE Bottom Freezer...

Not finding what you are looking for?
GE GSS20IEP Side by Side Refrigerator Logo

339 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2694 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers


Level 2 Expert

98 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides