Question about HP DeskJet 5150 InkJet Printer

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HP 5160 Ink Cart. Stall Error

Dipu007 has notified me that this could be dirty or disconnected encoder strip or maybe a service station problem, but nothing about where,what and how to fix these problems..
He also advised to notify him of the actions when the printer is powered up from off..I did and the ink cartridges only make one vertical up then down movement. I still need to know how to repair my printer.

thanks goldenoldiesmusic@gmail.com

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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aomcopier
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SOURCE: Lexmark 5150 All in One Printer - Encoder Strip

I hope this helps. There is usually a spring that holds the encoder strip on either or both ends. The have a hole that the spring is inserted in. The hole brakes and the encoder strip comes off. If you have all the parts including the spring you can modify the encoder strip by cutting a piece of strong tape to fit over where the strip was broken. I use packing tape. Poke a hole in it and reinstall encoder strip. You should also be able to buy a new strip but I am not sure. I also would go to an electronic store and find a tool to help. Buy a spring hook. It is designed to help push on and pull off springs and they only should cost a couple bucks USA. I hope this helps, Bill

Posted on Apr 01, 2007

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Cindy Jo
  • 74 Answers

SOURCE: Encoder Strip

What is the question? Where should you put the numerical strip of ownership? Let me know and I will send you in the right direction.

Cynthia Charczenko

Posted on Jan 15, 2008

  • 33 Answers

SOURCE: error 0001001D

Are you still having problems?

Posted on Apr 18, 2008

sagarjd
  • 95 Answers

SOURCE: False empty ink cartridge message

Here is one of the solution for the issue.

check if the serial number of the printer starts with MY66xxxxxx, MY67xxxxxx, or MY68xxxxxx. If your printer has a combination of any one of the above mentioned serial number, then try to replace the ink cartridge and you can replace the printer if it is covered under warranty.

The yellow ink sensor could be corroded and giving a false message.

Posted on May 11, 2008

  • 2 Answers

SOURCE: HP Photosmart 3310 all in way Error Ink System had Failed 0xc18a0101

I had this same exact problem. Try doing:
1. Unplug the power cord from printer.
2. Hold both o.k and Cancel simultaneously.
3. Plug the power cable while holding the buttons.

After I did this my printer reconfigured like it used to do and it was like it was new again.... well new plus a headache a managed to get while reading all these little posts. I hope this helps!

If not try going to this website:
http://www.out-of-warranty.com/how-to-reset-hewlett-packard-hp-all-in-one-printers

Posted on Sep 08, 2009

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1 Answer

Info printer :E


Any malfunctions its gives error 'E'... Check paper jam, carriage struck, cartridges faulty and service related issues.checking carriage:Switch on the machine check carriage(the unit carrying print heads)moving left & right.. if its not moving, it might be struck in service station(service station located at right end and its allow carriage to rest on it during shut down as well as its cleans the print head nozzles). power the machine pull carriage out gently, don't force it..Clean encoder strip: Encoder is located back side of the carriage and its guides carriage to move properly, if encoder became dirty you will get error message, clean encoder with smooth cotton cloth.

Feb 03, 2012 | HP PSC 1215 All-In-One InkJet Printer

3 Answers

HP designjet t1100ps error 21:13


This is a service station error indicating that the printer could not move the pirnthead mechanism over the service station. First check to see if there is anything in the carriage path such as a piece of paper blocking the carriage. If there is not then it is likely a bad service station that will require replacement. Always try powering pirnter off then on to see if it was temporary error.

Mar 21, 2011 | HP Designjet T1100ps Printer

1 Answer

HP 6110 Printer jams after 1 sheet


Hi,

Thanks for contacting Fixya.com

Please try the bellow mentioned troubleshooting steps to help elliminate the paper jam and noise issue for your printer:

Things that cause a carriage jam error:

Dirty encoder strip.

Damaged encoder strip.

Encoder strip spring mount out of position so strip is slack.

Encoder strip not threaded through the emitter/detector that reads the lines on the strip. (just fixed a 5550 with this problem)

Emitter/detector that reads the lines on the strip is bad, this is part of the carriage PCA, (board).

Carriage stuck on side because service station is not releasing it.

Carriage stuck due to being tilted at wrong angle, if it's stuck a few inches from the right it needs to move farther to the right to be released, stuck a few inches from the left end move it farther to the left. (instructions probably on HP web site, they are there for the DeskJet 5550)

Carriage binding on rail due to ink build-up or lack of lubrication, (be careful what you use to lube).

Bad carriage motor.

Bad carriage drive belt.

Some machines have a timing disc on the service station motor and may indicate a carriage jam if the service station motor does not turn.

The cause could also be a loose cable connection on a small circuitboard inside the printer (The one that controlled the paper jam sensors) I fixed it by saudering the leads to the board until I had a good connection again.

Thank You and best of luck,.

Jul 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

3 Answers

HP Business Jet 2800 stall error message


See http://fixyourownprinter.com/forums/inkjet/42029
"Carriage Stall or Jam" by Stephen
Clean encoder strip with clean water, clean rod with denatured alchol you can get at Home Depot and lube with Synthetic Lubricant that you can purchase at a gun shop for about $4.

Mar 12, 2009 | HP Business InkJet 2800 Printer

1 Answer

HP Officejet 7310 carriage jam


I'll start by explaining some of the components you need to understand to troubleshoot the carriage system.

The Carriage is the thing the cartridges are mounted in, it slides on the carriage rail, the bushings in most newer carriages are made of plastic, (or maybe it would actually be called a polymer, or composite material). The bushings are the pieces that wrap around the carriage rail.

The carriage rail is a shiny round rod that the carriage rides on, it is driven across the rod by the carriage belt, by the carriage motor, at the opposite end of the belt there is an idler pulley, ".

In a HP printer the device where the carriage parks, (sits at), when the machine is not printing is called the service station, it is responsible for cleaning the print heads, and for capping the heads when you are not printing, (so they won't dry up). The bottom of the service station is the "Spittoon Base", ink is spayed into the base before printing to prime the heads, there is an absorbent pad in the base to soak up the ink. Note that the pad does not always soak up all the ink, so if you tilt an HP printer you can spill the ink out of the service station, (especially if it is a heavily used printer). The piece that moves back and forth in the service station is the "Sled", it was wipers to clean the heads on it, and the caps that keep the heads from drying out are also part of this assembly. The sled is moved back and forth before the carriage leaves the service statio to wipe the heads, this happens after the heads are primed, then the carriage is moved off the service station and the sled is again moved back and forth to clean the wipers.

The encoder strip is a plastic timing fence that looks clear at first glance, but has black lines painted on it. The strip is threaded through an optical sensor on the back of the carriage.

When the printer initializes the carriage has to leave the service station, or, if the machine was powered off when the carriage was somewhere else, whatever spot it is sitting in, and travel the way to the other side of the printer, and then return to it's home position which is the service station.

When the carriage reaches the side of the printer away from the service station it sets that as a reference, then it counts lines on the encoder strip as it travels home, if it doesn't see enough lines before it gets all the way to the other side and can't move any more then the printer decides the carriage must have something blocking it.

Sometimes a service station will fail in a way where the sled does not retract fully, if that failure happens when the carriage is parked then the carriage will usually not be able to leave the service station. If the service station binds when the carriage is off of the station, then the station may not be able to move all the way to that side, and will detect a carriage jam. When the service station binds you might hear a grinding noise as it's motor tries to drive the sled back and forth.

If the encoder strip is dirty the printer may not see all the lines and detect an error, often when the strip is dirty the carriage will move too fast and slam to one side of the printer.

I use water to clean the encoder strips in HP printers, water works well on water based inks, if your printer uses ink with another base you might use alcohol, but "ONLY" if the ink is not water based.

One end of the encoder strip is attached to a spring mount, if you wipe the strip starting at the end that is attached to the frame, and wipe only towards the spring mount, then the strip will stay attached to the printer.

A dry carriage rail will cause the carriage to bind, if the carriage does not move fast enough a carriage jam will be detected. Some newer HP printers use grease on the carriage rail, many models use a liquid lubricant, Use "ONLY" light synthetic or silicone based lubricants on printers that use a liquid lubricant, Petroleoum based products may melt the plastic bushings and ruin the carriage. (YES, Petroleoum based means WD-40)

some HP printers have a timing disc on the service station, and if the service station binds, or the timing sensor fails they report a carriage jam, but as far as I've seen that jam always occurs before the carriage moves.
You can use a synthetic lubricant on the carriage rail :hope this helps

Jan 09, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

New ink...red blinking light will not go off


That is a carriage stall error.

It is typically caused by a dirty or disconnected encoder strip.

It can also be caused by the service station.

Power on your 5150 with the cover open and describe what it does, listen to it too.

Dec 31, 2008 | HP DeskJet 5150 InkJet Printer

1 Answer

Carrier stall.


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Nov 04, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Cartridge stall message


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Apr 07, 2008 | Dell 922 All-In-One InkJet Printer

2 Answers

System error 000 carrier stall Presss power Key


 

Does carriage bash against side when power up? if so encoder strip is dirty or incorrectly seated... plastic strip inside printer lines on it 1cm wide, must sit vertical in slot on carriage

 

Might be somethin stopping print head from moving along rail, check ink carts are installed correctly and fully, check for paper squashed up left and right inside ends of printer. make sure carriage moves left and right

 

Try power up without cartridges and just black and just colour cart to eleminate cart faults does error change?

Oct 19, 2007 | Lexmark X85 All-In-One InkJet Printer

1 Answer

Cartridge stall


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Sep 04, 2007 | Dell 924 All-in-One InkJet Printer

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