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To verify there is nothing stuck in your drive, turn off your computer and try manually pushing the tray in GENTLY and feel if there is something blocking the tray moving. If there is nothing preventing the tray from moving manually push the tray in - start your computer and try it again. Use the eject function in windows explorer and try the retract button again. If teh button will not work try pushing the tray in manually again. Once the tray starts moving in it should automatically retract the rest of the way. If the unit will not retract on it's own by either method then the drive should be replaced.
Hello the unit is out of timing now, it will have to be taken apart and retimed. You have skipped some gear tracks and the unit will not close until the Tray is realigned. Try hitting the eject button so the tray comes all the way out then pull on it gently to see if it realigns it self. When it trys to go back in it is hitting the clamper because the tray has not reached home and the clamper that gasps the disk is closing before it has a chance to return home.
Do you mean the CD tray won't stay closed? If so check the simple things first. The button that you push to open and close the tray is actually a lever that pushes a much smaller button below it. Make sure that your eject button is not stuck down for some reason. Check your cd tray and the bay to make sure nothing got inside that is preventing the cd tray from closing all the way. I believe if something gets in the way the tray will automatically re-open. You can also take some compressed air and blow out the cd tray to remove any debris that may be blocking the tray from closing.
If none of the above simple steps work I believe it boils down to 2 things. 1. An object inside the case or tray that is preventing it from closing all the way or...
2. The eject button is stuck down.
If your comfortable with it you can take apart your xbox case and remove your CD/DVD player and ensure the button works properly. You can do a search on this site or youtube for instructions on how to take the case apart if needed. Once the case is apart the CD/DVD player is easily removed. You will then notice that the switch you press on the outside of the Xbox to open and close the CD/DVD tray is actually a lever that presses a much smaller switch directly on the front of the CD/DVD unit. You can then test your eject switch directly by pressing the button directly with a ball point pen or a pin. If the bay does not open and close properly at this point it may be necessary to replace the CD/DVD player and I do not know if it can be replaced or not. Hope this helps.
there should be a small hole on the front of the tray that you can push a pin in from and it will eject the tray. if its stuck and you still need to hit it, would be best to use your warranty to get it fixed or take it apart yourself and make sure noting is blocking the tray from opening. you may have to take the tray apart and put it back together to get it to work normally.
I took a stake knife from the kitchen and pried open the tray door as I hit the eject button this got it to open, I then cycled eject and close, eject close a few times and this did the trick, I even played a DVD and that worked fine also. I had the problem with the tray not opening, and the display would read OPEN when I hit eject and I could hear it trying to open. So I wanted to make sure the tray wasn't just stuck or wedged before I took the system apart and looked for sripped out plastic gears or the belt being broken. GoodLuck email@example.com
One way i have found is to (no joke) take the back panel off the TV BECAREFUL THERE IS HAZARDOUS VOLTAGE! Look to see if there is a DVD stuck in it, if so remove it. If this doesnt work let me know, i have other possible solutions