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Go into your sound settings, and enable the +20 gain settings on your mic setting.
It's a weird thing, mics not detecting what they're supposed to do, but it happens.
Unless you haven't installed the updated drivers for the unit? Try going to the website, and d/load the updated software for it, make sure it's for your hardware, and install it. Winblows can be outdated sometimes.
Hope that helped, in one way or another.
Cheers from New Zealand
Plug the USB connector into another available USB port. • Check your computer's volume level. • Check if your computer's volume is muted. • Check your operating system's audio input and output settings. • Check the headset's volume and mute settings. • Restart computer.
If these don't resolve your issue, I would recommend pursuing replacement options.
If you have the CS70 it has a replaceable voice tube. If this is dirty
or clogged with food or sugary drinks, people will not be able to hear
you. That can be replaced with another voice tube. If this is a noise-canceling microphone, it is non replaceable, they are not cleanable. On
the base of the unit is a microphone adjustment, it might be something
that needs to be turned up.
All the Plantronics USB computer headsets have noise-canceling
microphones. So, if yours is picking up all the noise around you, there
is something wrong with your headset. If it's still under warranty,
contact Plantronics at 800-544-4660
x5 x5538 for warranty service. If not, it may be time to get a new headset.
either the headset is not supported by Vista, or you need to right click on both speaker icons, normally coloured red and black and in the properties you need to see if your headset is listed as one of the microphone input devices, if you need to make the Logitech headset the default mic and not the windows generic mic.
If you do not see it in the properties then it may not be recognised by Vista.