Question about Logitech Webcam

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Picture freeze I just bought a Logitech Pro 9000 web cam. Using Skype I can see the person on the other moving but my picture freezes and takes about 10 seconds to "move", but then it freezes again. I had an older version and did not have any problem. Sound OK.

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  • ruth33884 Jan 03, 2009

    I also have a logitech webcam that works fine for me to see the person to whom I am talking to but my picture freezes up after approx. 5 seconds on both my computer and to the other person. Would appreciate help.

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  • 142 Answers

Dear sir.
her u bought a log. cam is latest it has some fitures like hi resulation and process with pictures so u need to do change cam resulation in camera setting then selacat low then try it's help u..:)

Thanks
Please vote
jo_chinmay

Posted on Jan 01, 2009

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yooperbud
  • 8637 Answers

SOURCE: why does incoming video freeze and audio becomes

See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Posted on Apr 19, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Hello, I would like to know how to take pictures of who I am talking to with a web cam.It is a logitech 9000. thank u


You can only take pictures of yourself with your webcam. The person on the other side would have to take pictures with their own camera and send them to you. Is that what you meant?

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Frozen picture on web camera quickcam pro 9000


Check this; is a bug for Series 9000.

QUOTE(Jamie Watson @ Tue Oct 2 2007, 11:08) 447398
Splitcam has been known and used by some Skype users for quite some time, as a work-around to get Skype to accept video from devices that it wouldn't otherwise see, generally non-webcam devices such as DV camera adapters, video adapter cards and the like. It does seem to "work", at least in so far as some of those people have come back and said thanks, that solved the problem.

Conceptually it could avoid the Pro 9000 problem, since it would be handling the camera, and it has already been well established here that the "video freezing" and various other problems do not seem to occur when the Pro 9000 is used with other IM programs, or even with previous versions of Skype. However, it would add another layer of processing to your data stream, and a corresponding load to your computer, and it might have some negative effects in terms of speed/quality of the video stream. Of course, in my opinion "some negative effects" would have to be put into context compared to "not working at all" if that is your current situation with the Pro 9000, so what the heck, it's worth a try.

I have not seen any reports of virus/spyware/other associated with splitcam; I have seen a couple of comments about it having to be open and displaying adverts, I guess it depends on how much that might bother you; I just ignore that sort of thing and write it off to "they've got to make money somehow".

If you decide to try it, please let us know here how it goes.
END.


Hope help you. Good luck.

Sep 23, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Incoming Skype Picture Freezes and/or Jumps


You are not the only one. I have a gorup of 6 people, on Vista, XP, with QuickCamPros and other brands and we communicate daily. We are ALL having the same problem as a result of the last Skype update.

It is NOT your system, it's Skype's issue. Do like we do and in the lower right corner of your screen you can report the quality of the call. Keep doing it over and over and maybe they'll do something about it!

Aug 15, 2009 | Logitech QuickCam® Pro 9000 Personal Web...

1 Answer

My Pro 9000 installed and tested properly. When I try to use the Web Cam, my computer freezes. I am using XP Prof.


It may be the hosting server thats causeing the problem. Try useing a different one and see if it is any better. Yahoo, windows live messenger, AOL, skype...ichat...etc.
Good luck...i hope this helps.

Jul 20, 2009 | Logitech QuickCam Pro 9000 Web Cam

2 Answers

Logitec Pro 9000 Cam Picture Freezing on Yahoo IM


Hi Gerry,

Pictures freezes during video call may be caused by insufficient connection bandwidth. Video data transmission from your end and the one you are calling can easily clog the connection and if you put also the audio at the same time from both parties, this will surely eat up your bandwidth. Worst if you share your connection with other users especially when you are using WiFi routers or downloading from the internet at the same time.

You may want to increase your connection speed to at least 384kbps.

Oct 21, 2008 | Logitech Webcam

1 Answer

Logitech WebCam Pro 9000 freezes


Normal 0 How much memory do you have installed in your computer? It may need to be increased as this is likely to be the cause of your computer freezing.
Hope this is of some help. Bud

Aug 11, 2008 | Logitech Webcam

1 Answer

Video continually freezes when convering with everybody


Normal 0 There are a number of things that can cause the computer or the camera to freeze up.
First I’d check to see how much memory is installed in the computer. It takes additional memory to operate the camera.
Hope this helps. Bud

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