Question about Sony Optiarc AD-7170S Burner

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Optiarc DVD-RW AD 7560A - well recording CD-ROMs, but not DVDs

On my ACER Travelmate 7520G; OS is Vista Home Premium, I have a Sony Optiarc DVD-RW AD-7560A ATA device running.
After an automatically installed Vista-Update, this device doesn't recognice DVD's any more. CD-ROM's are well recorderd.

The device manager also recognices this device as a CD-ROM drive only. Clicking ''update driver automatically'' shows: ''The best driver for this device is already installed'' .

I also have uninstalled and reinstalled this device.
But I don't get a DVD-driver for it.

Can anyone give me a hint how to solve this problem?

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  • Tertia Smith Jan 02, 2009

    I have exactly the same problem on my Acer Extensa 5620 with Vista. I did find a website that states that they will e-mail a driver if you send a request, which I did, but did not receive any e-mail. You can also register on that website, which I also tried, but then couldn't log on. I've spent hours searching for a driver with no luck.



    Would really be happy to find a solution for this!

  • Anonymous Jan 11, 2009

    I have the same problem, stupid vista updates.. first my soundcard could not me recognized.. and now this..

  • Anonymous Jan 15, 2009

    My CD/DVD driver iis not recognized on My Computer and will not work

    Product is Sony Optiarc DVD RW AD-7560A ATA Device

  • Anonymous Jan 18, 2009

    same problem. Optiarc DVD RW AD-7560A ATA wont read, burn or do anything on my HP dv9700 that is only about 2 months old

  • ROBYOUNG Jan 25, 2009

    SAME PROBLEM AS ORIGINAL POSTER.
    CANNOT FIND SOLUTION.
    PC IS ONLY 1 MONTH OLD HP DV9700

  • halwie61 Feb 15, 2009

    same problem here with the optiarc 7560a ata device cant find any drivers to fix problem

  • k_tavizon Feb 24, 2009

    I also have the same problem. Optiarc DVD RW AD-7560A ATA do anything on my acer aspire 2920-6175, my notebook is only about 8 months old. If someone find the solution plis tell us.

  • Anonymous Mar 03, 2009

    yes i do

  • Viper1212 Apr 17, 2009

    I have also same problem, i have a lenovo G410, after updating my windows my AD-7560A Drive wont read cd, it only reads dvds.

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Optiarc dvd was not recognized in Acer Travelmate. Problems vith the registry.  This link solved it http://support.acer-euro.com/faqs/search.html?Query=optiarc

Posted on Jan 06, 2010

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I had the same problems so i updated the firmware for the cd/dvd drive and now its working perfectly

Posted on Feb 27, 2009

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I have the exact same problem, I have even updated the firmware. Sony is saying that it is a hardware issue.

Posted on Dec 20, 2009

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