Question about iRiver H10 MP3 Player

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My iriver h10 will not turn on even after i had charged it

I dont no whats wrong can u help me

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  • Anonymous Jan 18, 2009

    I was using my iriver then it just turned off.. and now I cant turn it back on even when charging.

  • screamloud May 02, 2009

    yeah my iriver just turned off, and now it seems completely dead. i've had it for 2 days!



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Posted on Jun 26, 2008


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OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.

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System files missing

I fixed this problem for my mate, here's what I did:

1) plugged in H10 to pc that didn't have any iriver software on it
a) I've read if you press the "o" button on the iRiver H10 when connecting it will just connect as a usb mass storage device
2) the H10 now appears as a mass storage device
3) right click on the drive, and select format ( I choose quick format)
4) install the iRiverFirmware updater from
5) when you run the updater, it found the H10, then asked if the device was from USA or Europe, mine was from Europe
6) It stated that the iRiver firmware was v0.0, and would install v2.51 (I've seen v2.53 available on the european iriver website but could not download it).
7) proceed with installing the updated firmware
8) on the last screen it says, unplug to complete firmware update - NOTE press Finish first before unplugging
9) switching on the iRiver it 'rebooted' a few times and then when the menu appeared, I connected to the pc and just dropped some mp3 files into the music directory and all was okay.

hope this helps.


Sep 21, 2007 | iRiver H10 MP3 Player

1 Answer

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Get recovery tool from iRiver website

Sep 06, 2007 | iRiver H10 MP3 Player

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Make sure the battery is a compatible type, and is not inserted in the wrong direction

Aug 26, 2007 | iRiver H10 MP3 Player

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They don't make a battery for the player. My experience with iriver is that they only replace your player with another refurbished one if it's under warranty. Contact and go to support, they will help you to a certain point. Sounds like some music files are corrupted, did you download them from Limewire? Lots of nasty stuff out there. Remember your player is a Hard Drive just like your PC and can be damaged by improper disconnect from your PC. Regards, John H.

Feb 07, 2007 | iRiver H10 MP3 Player

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Reacquire firmware from iRiver website

Nov 13, 2006 | iRiver H10 MP3 Player

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My h10 will not switch on, iriver support will not help

Try to reinstall the software CD you received with the player. Good luck

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