Question about Lexmark Optra C710 Laser Printer

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Reporting my inactive printer

Hi, I have a new Optra c710 printer i bought recently but anytime you put it on it gives the infomation that 9993 error, eingine error. what does those things means? Nii.

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Re: reporting my inactive printer

To clear this error: Power the printer off and let it stand for at least 30 minutes to allow the fuser to cool. Remove the coating roller from the top of the fuser unit to reveal the orange fuser rollers underneath. Check to see if any paper/transparency has become wrapped around the fuser rollers or jammed in or above the fuser unit itself. Since some paper jams can be very difficult to see with the fuser installed, remove the fuser and check for paper/transparency jams under the unit as well. A jam in that area can cause 993 errors. If there is no media jam and the error remains after the printer is restarted, try replacing the Oil Coating Roller (OCR). The OCR comes with the black toner cartridge. (It can also be purchased separately. Click here to do so.) If the error remains after the OCR has been replaced. If that does not help I would highly recommend taking it back to the place you bought it from

Posted on Aug 17, 2007

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