Question about Samsung Hue (SCH-r500) Cellular Phone

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Samsung hue just shut off with full batt and now wont turn on

My samsung hue just all the sudden shut off on me the other day and now it wont turn completely back on. when i hit the power button the display smasung lights up and it acts like it is loading or booting up when the green progress bar is complete the phone just shuts off again, i have tried taking out the battery, plugging my phone charger in and nothing seems to help. I dont know if this is a common problem or not, the same exact thing happened to my girlfriends hue 2 months ago.. any help would be appreciated!

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  • catskill2 Jan 01, 2009

    I have the exact same problem. Guessing software corruption. Would be nice if there was a way out of this.

  • Anonymous Jan 15, 2009

    same problem... any ideas?

  • Anonymous Jan 25, 2009

    I turned my phone off to go to the movie and when went to go try to turn it back on it was like it was loading and it wont stop i have tried everything.......And i just got it at christmas

  • lady-jeet Feb 04, 2009

    My Hue turned off then back on it says --Download started--Emergency @ USB_ISR then Image Innvalid Next it guves my Bootblock Version

  • Mrsgman Mar 08, 2009

    I have had the similar thing happen. My phone powered down on its own, I was thinking maybe the battery was dead. I plugged it into the wall charger and now can't get it to power back up. The Samsung sign comes up and the power bar scrolls, but this window keeps coming up. I did get the message Emergency USB_ISR Bootlock Version: r500_bb:AK13.1 one time when I was trying to turn it on. I called Altell and they said it probably was software corruption. I need to take it into the store to see if the can do anything. I hadn't had any troubles with it before now. I purchased my phone in August also. I am wondering why so many troubles with the Smasung Hue purchased around this time.


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Same issue I have. Software corrupted?

Posted on Jan 01, 2009

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