Question about Creative Labs Zen Digital Media Player

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Creatve Zen freezing at rebuilding

Hi. My Creative Zen keeps freezing part of the way into Rebuilding.I've gone through Creative's recommended steps - go to restore page, scan, format and remove firmware but when trying to reload firmware, my computer is not recognising the player and the firmware can't reload

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Try using a different computer or a different USB cable. It is possible that the Windows mass storage driver is having issues. You may also want to try to download the newest software from Creative and install that. You may also want to try to plug it in and then press the reset button and see if it detects it when it restarts.
Also try putting an SD card into the expansion slot and see if it detects it as as mass storage device.
If none of the above work and it is still under warranty (less than 90 days) I would send it to Creative for repair or replacement. If it is out of warranty, Creative's repair costs may not make it worth fixing. When my out of warranty player needed fixed they were going to charge 125 USD and I only paid 200 USD for it about a year earlier. When it finally got to be too hard to deal with I opted for an iPod. Granted they are more expensive but the support is better and the warranty is 1 year.

Cheers and best wishes.

Posted on Jan 01, 2009

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Posted on Jan 02, 2017

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Hi I have creative zen micro that freezes, can you help?


hi,

Lots of people have the same problem, though noone really knows why. Many are convinced that Creative simply screwed up. None of the firmware updates I've tried fixed it, so the problem is probably hardware-related. Another common problem is that the headphone jack glitches. It's simply too weak. Though Creative has not officially commented this, it appears newer versions don't have the headphone jack problem (at least not as often). Anyhoo, be careful with the connector.

If you still can, I would recommend you to return your Zen Micro and get something else. Otherwise, you can fix the freezing (every time it appears, and it WILL happen again) like this:
1. Shut the player down (if you can). Remove the battery.
2. Hold the power button and reinsert the battery. Keep holding the power button until the player is started up. You should now be on the recovery screen.
3. Run a Disk cleanup. This will delete all your settings, but your songs and playlists will be intact. I don't know about other stuff like calendar entries.
4. After the cleanup is done, choose reboot.
The player will now reboot. After the reboot, your Zen Micro will display "Rebuilding library". After this is done, you should be able to use your player again. Just be ready to do this every few days. It mostly seems to happen when it's been off for a while and the battery power is low.

i hope this will be helpfull to you .

please don't forget to vote me ,

goodluck.......

Feb 02, 2011 | Creative Labs Zen Micro MP3 Player

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Hi, when i on my zen mozaic ez300 player it says rebuilding every time


just get a hammer and use it to your ez300 then go to a store and buy a new one...

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Device is hanged in rebuilding


Turn it off completely. Press the reset button using a paper-clip. Then afterwards, flash again the firmware.

Sep 29, 2010 | Creative Labs Zen Digital Media Player

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Water Damage, screen freezes, reset means rebuilding library.


http://www.fixya.com/support/r3771170-phone_water_damage

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Hold the reset button with a paper clip AND the play button at the same time while flipping the power switch. The ZEN should go into recovery mode. You probably want to do format all but you can try the different options. You also may need to download/update the firmware here.

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1 Answer

Creative Zen Freezes on Rebuilding


My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

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Zen V-Plus freeze at rebuilding directories


YOUR MUSIC FILE IS CORRUPTED.When you hook it up to pc .open the files on the zen and format the music file.If you still have a problem.Format the drive and download new drivers here>http://support.creative.com/kb/ShowArticle.aspx?sid=8451.RICHARDM69

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my zen player freezes up alot don't know why but the only solution i have to any problem is that right next to the slot for my pc plug in there is a little tiny hole. have to find something tiny enough to fit in an gently push in this resets the device

Jul 23, 2008 | Creative Labs Zen Digital Media Player

1 Answer

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http://serviceman.site88.net/index_files/MP3Players.htm

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