Question about Creative Labs Zen Digital Media Player
Hi. My Creative Zen keeps freezing part of the way into Rebuilding.I've gone through Creative's recommended steps - go to restore page, scan, format and remove firmware but when trying to reload firmware, my computer is not recognising the player and the firmware can't reload
Try using a different computer or a different USB cable. It is possible that the Windows mass storage driver is having issues. You may also want to try to download the newest software from Creative and install that. You may also want to try to plug it in and then press the reset button and see if it detects it when it restarts.
Also try putting an SD card into the expansion slot and see if it detects it as as mass storage device.
If none of the above work and it is still under warranty (less than 90 days) I would send it to Creative for repair or replacement. If it is out of warranty, Creative's repair costs may not make it worth fixing. When my out of warranty player needed fixed they were going to charge 125 USD and I only paid 200 USD for it about a year earlier. When it finally got to be too hard to deal with I opted for an iPod. Granted they are more expensive but the support is better and the warranty is 1 year.
Cheers and best wishes.
Posted on Jan 01, 2009
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Posted on Jan 02, 2017
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May 23, 2011 | Creative Technology ZEN XFi2 Digital Media...
Lots of people have the same problem, though noone really knows why. Many are convinced that Creative simply screwed up. None of the firmware updates I've tried fixed it, so the problem is probably hardware-related. Another common problem is that the headphone jack glitches. It's simply too weak. Though Creative has not officially commented this, it appears newer versions don't have the headphone jack problem (at least not as often). Anyhoo, be careful with the connector.
If you still can, I would recommend you to return your Zen Micro and get something else. Otherwise, you can fix the freezing (every time it appears, and it WILL happen again) like this:
1. Shut the player down (if you can). Remove the battery.
2. Hold the power button and reinsert the battery. Keep holding the power button until the player is started up. You should now be on the recovery screen.
3. Run a Disk cleanup. This will delete all your settings, but your songs and playlists will be intact. I don't know about other stuff like calendar entries.
4. After the cleanup is done, choose reboot.
The player will now reboot. After the reboot, your Zen Micro will display "Rebuilding library". After this is done, you should be able to use your player again. Just be ready to do this every few days. It mostly seems to happen when it's been off for a while and the battery power is low.
i hope this will be helpfull to you .
please don't forget to vote me ,
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