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Unable to get play dvd or get picture on DVD channell on tv

When dvd is put in to play it wont show picture on T.V and on Home theatre it comes up with load.stop and ends on root. for music dvd's there is no sound or picture. the system however does still play cd's with surround sound. it is connected to the t.v with a good quality HDMI cable which is only 18 months old.home theatre system is a Philips HTS3548

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If the player is doing that for all DVDs but playing CDs properly, the player has gone bad due to either the laser and lens being out of whack or the DVD drive just doesn't recognise DVDs anymore and needs repaired or replaced.

Sorry. Best of luck.

Posted on Jan 01, 2009

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