My HP Photosmart C5280 printer shows orange blinker stating in display "Consult product documentation" under the heading "Cartridges" but doesnot print after having tried all the proposed "solutions"

Inderpal Singh

• 183 Answers
• Posted on Nov 01, 2008

SOURCE: Printer is online and says ready but won't even attempt to print

Click on Start,
Go to Control Panel,
open Printer and Faxes
look for the Printer which is HP C5280 or any icon related to same,
Right click
Choose set as default
Close Everything
Shutdown your computer and Printer
Check and make sure that the USB cable is connected propely
Restart the Printer first and then the computer,try Printing some thing.

if this doesnt resolve you issue then i would suggest you to uninstall the printer software and reinstall and update it from HP.com.

Please let me know about the resolution

SOURCE: HP Photosmart C6100 All-In-One Printer stopped printing black ink

Please clean the print heads :

Press Setup up - Tools - Clean Print heads on the All-in-One.

If this does not resolve the issue , Reset the All-in-One.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

If issue stil persists. Contact HP.

Nalin DSouza

• 224 Answers
• Posted on Jun 24, 2009

SOURCE: Problems with HP Photosmart C6280 All-in-one Printer

Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.

1. On the Windows taskbar, click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
2. Click Scan Settings .
3. Click Scan to... Setup .
   NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
4. Click each program to include on the Scan To Destination list. Figure 2: Add destinations
5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
6. Click OK .

SOURCE: Print Cartridges Refer to documentation (No function works)

I was getting this same VERY unhelpful error and the only thing that solved it for me was to buy another genuine HP black cartridge (350XL). As soon as I put it in, it cleared the error and sprang to life. As a matter of interest, before this happened, the HP Toolbox utility was also saying that the old cartridge was nearly empty. So why on earth doesn't the printer tell you the same thing??? Come on HP - get your firmware sorted. Disappointed.