Question about JVC GZMG435AG Camcorder

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We can't upload the recordings to our home computer.

Although the cable is connected from the camcorder to the home computer we can not upload.
The camcorder is a JVC Hard Disk Camcorder Everio.
The recordings that we want to upload are not saved to any hard disks... they were saved on the camcorder.

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  • Taisha J
    Taisha J May 11, 2010

    Is there a error message being displayed? What is it?

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  • 166 Answers

Hi there,it seems u have not installed the software onto your computer. just install the software for your camcorder with the help of a CD that u might have recieved along with the it. then plug it through USB and its ready to transfer the videos.
good luck and do not forget to rate this solution.
thanks for using FixYa

Posted on Feb 11, 2009

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Details Print Friendly Version Issue: How do I transfer video tape recordings to a computer via Firewire?
Solution: Transferring video recordings to a computer ZR80, ZR85, and ZR90

Transferring Video Recordings to a Computer You can transfer recordings to a computer using the IEEE1394 (DV) terminal. With the ZR85 and ZR90 transferring video recordings via USB is not possible.
Before starting the video transferring, make sure to prepare the following:
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  • A DV cable (sold separately)
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You can use (1) the video editing software that came bundled with your computer or video capturing board, (2) the video editing software included with your operating system ("Windows Movie Maker" with Windows Vista Home Premium, Windows Vista Ultimate, Windows XP and Windows ME, "iMovie" with Mac OS 9 and later), or (3) video editing software purchased separately, with features ranging from very basic to very sophisticated.
  • The appropriate driver
A driver is included with Windows operating systems later than Windows 98 Second Edition and Mac operating systems later than Mac OS 9. The driver is installed automatically when you connect the camcorder to the computer. No additional driver is necessary or available.
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  2. Set the camcorder to playbackicon.gif mode.
  3. Connect the camcorder to the computer with the DV cable as shown below. Once the camcorder and computer are connected together the camcorder will display "DV IN" on the LCD/viewfinder. This message confirms that the camcorder is ready to receive or transfer video.
  4. Refer to the instructions for your video editing software to download your video from the camcorder.
    Note: Because procedures for digital editing software applications vary greatly, Canon cannot offer any additional support or suggestions regarding downloading and editing your video. Please refer to the software publisher or your computer manufacturer (if the software came with your computer) for assistance in using the software.
zr80dvjack.gif dv_jack_connect.gif caution.gif
  • Operation may not work correctly depending on the software and the specifications/settings of your computer.
  • If the computer freezes while you have connected the camcorder, disconnect and reconnect the DV cable. If the problem persists, disconnect the interface cable, turn off camcorder and computer, turn camcorder and computer back on and reconnect them.
  • Before connecting the camcorder to the computer using a DV cable, make sure that camcorder and computer are not connected with a USB cable, and that no other 1394 device is connected to the computer.
note.gif
  • We recommend powering the camcorder from a household power source while it is connected to the computer.
  • Refer also to the instruction manual of the computer.
  • The programs ZoomBrowser EX and Image Browser included with the supplied CD-ROM are intended for use only with images recorded on the memory card.
  • Video recordings on the tape cannot be transferred to the computer using the software included with the supplied CD-ROM.

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