Question about Acer AL1916W 19" LCD Monitor

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Acer al1916w wont turn on

I've owned it for a little over a year, and it suddenly stopped working. It was working fine, the next day i went to put on my pc and it wouldn't turn on at all. I've used different cables to see if it's a problem with them but it still won't turn on at all. When i press the "on" button the little light doesn't turn on.

I've experienced no problems with it at all so this was unexpected. Has anyone experienced anything like this or know what the problem could be before i buy a new monitor?

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  • Anonymous Jan 16, 2009

    Don't trust Acer to repair the problem properly, My AL1916(2 1/2 y's old), suddenly developed a green tint which couldn't be adjusted out. Acer's reply was to "UPGRADE the FIRMWARE". The unit was returned only to work for 2 hours and the power light would come on but no signal. Another repair, this time the Power Supply was apparently faulty. Unit returned to work for yet another 5 hour's. Again another repair, and again yet another power supply was fitted. Returned and then after 5 day's the same problem with the unit not powering up at all. Acer deemed that if the monitor when faulty after being repaired for the 3rd time it would be assesses for replacement. Acer has since gone back on there arrangement and decided to yet again update the firmware. This issue has gone on for 5 months now, and still going. I will never buy another Acer product ever again. The Definition of Customer Service is lost with Acer.

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  • 32 Answers

Hi,

My living room monitor faced the same issue before.

I called up Acer, and they fixed the power LCD board in the monitor.

Do not buy a new one yet, unless the warranty is over.

Posted on Jan 02, 2009

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