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Picture is 5 columns. Three contain the picture and 2 are white

This is a new Logitech Communicator webcam. I have deleted and reinstalled the driver. OS is XP. Switched to an USP port that was running the printer. Still the 5 columns. Exchanged webcam for a new one. Still the same problem
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Did you connect the camera before installing the software program? If you did, disconnect the camera from the USB Port and reinstall the software program. When the program asks you to reconnect the printer, then plug the cable back into the USB port and it shoould function properly.

Hope this is of some help. Bud

Posted on Jan 10, 2009

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