Question about Creative Labs Zen Touch MP3 Player

2 Answers

My Creative Labs Zen Touch's Touchscreen doesnt work

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I CANNOT PUT A SONG BECAUSE I HAVE NO INSTALLATION CD

Posted on Jan 24, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 146 Answers

How old is it? Does it light up at all or is it totally black? If the unit powers on and still plays music but the screen is black then it is just the screen. Plug it in to the computer and see if it is recognised. If it is see if you can look at the contents If you can't then either the battery is bad and it won't power up anymore or the unit itself is dead. Creative has had issues with their screens for a long time. I had a Zen Xtra 30GB that had screen issues after 1 year or so. They wanted too much to fix it so I put it away for a couple weeks. For some reason I decided to check it again and it started working again on its own. It also developed issues with holding a charge, and replacing the battery didn't help. In the end I replaced it with an iPod. Creative makes great products, but their warranty and support policy has become horrendous over recent years. They warranty their products for 90 days now, as opposed to the 1 year they used to have and when you have to RMA an out of warranty product they charge more than it is worth to fix.
One repair option is to look on Craigslist for a used one that may have a bad hard drive and use the parts from that to bring it back from the dead. They are fairly simple to work on.

Cheers and good luck.

Posted on Jan 01, 2009

1 Suggested Answer

SOURCE: creative labs zen touch frozen

When this happens to my zen player, I take out the battery and then put it back on. Then I make sure to charge it fully. Good luck.

Posted on Sep 03, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Creative zen touch


Leave it on until it is out of power and recharge it.

Apr 03, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

My crative zen moziacv lx shut down


charge is then if dat doesnt work go to zen website and get the mp3 player recover program

Feb 10, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative zen touch


Try hitting the Zen on your knee. It sounds silly, but many people here say that it works.

Jan 07, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative zen problem


I have bought 2 and they both did the same thing I just bout the new one today it has to be the company

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

My creative zen touch will not dock


I had the same problem. This may help.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}http://support.creative.com/kb/ShowArticle.aspx?sid=16737



Apr 25, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Software for my creative zen touch


Dude, go tot he creative labs web site and download the software.

Sep 06, 2007 | Creative Labs Zen Touch MP3 Player

Not finding what you are looking for?
Creative Labs Zen Touch MP3 Player Logo

83 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...