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Error E000532-8001 on iRC3170

My iRC3170 shows limited functions enabled on the screen. I go into Common Settings and turn off limited functions, power off/on the machine and it displays error E000532-8001 and offers to turn on limited functions again.
The stapler does not work and the paper output is partially reatined in the output slot - not fully discharged onto the output tray.

What can I do?

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  • Andrew Clarke Jan 01, 2009

    Thanks for the suggestion. The head does not move at all - if I manually move it half way across and power cycle the machine, it does not go to home position or move at all.

    Do you know how to get better access to the thing so I can check cabling etc? Which panels can I take off to check cabling/sensors/etc?



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  • 168 Answers

532 means the staple head is not moving into posistion you might want to open the door and of the finisher and stick some folded up paper in the door interlock and see if the staple head is hitting something when it tries to move good luck

Posted on Jan 01, 2009

  • andzulisv Jan 03, 2009

    allmost everything pugs in the back to the main board if youtake the back cover off you should see the control board you might want to try to replug all connectors



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Hello 24,
This code means your (stapler/sorter/ it what u wish :-) ) experienced a problem as it went thru its normal operations or diagnostics. This typically will cause you to reboot the copier and now the copier will be in "Limited Functions" mode as it tries to protect itself from further possible damage. Limited functions usually keeps the finisher from sorting or stapling. There are certain paper jam situations which can cause the copier to flip out like this so it MAY not be as bad as it sounds.I have not been given alot of detail by you so I have make assumptions. I assume you have turned the main power off at the right side of the copier toward the rear, which is necessary.After that you turned the power back on.If you have done this and your find youself in limited functions mode then press the "additional functions" button to the right of the display. Press"Common Settings".Scroll till u see limited functions and press it. It should be "ON" at this point. Select "OFF" and press OK at the lower right corner of the screen. Now exit your way out of all these screens and turn the main power switch off again.Wait a second or 2 and power up the copier.Lets hope everything fires up properly. If it was a temporary thing then you should be ok.If not you will have heard a weird sound from the finisher and if this is so you will need proffesional help. Like on site copier tech. I can't walk you through 23 years of technical troubleshooting as this problem can be very cmplex if we did not get the device to reset. I hope this helps.I wish you the best........SPINAL

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