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Hi. I plugged in my iPod nano 4th generation to charge it. It opened iTunes as it usually does and I could see my iPod in my device list. I left it to charge as normal. I came back a while later and my iPod has seemed to have 'frozen' at the Connected..eject before disconnecting screen. I note that at the top of the ipod display the time has frozen also. Please help!! I can't turn the iPod off or acess any menus or anything - it's frozen!

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  • troy_kennerl Jan 01, 2009

    Thanks :-) I went to the Apple New Zealand website and managed to find my way through to the reset ipod area and followed the steps and now I'm back up and running. I'l know what to do in future - it only took 8 seconds to fix the problems. Thanks

  • Anonymous Apr 13, 2009

    I got a 8gb 4th generation blue apple ipod. so I left it to charge trough the night but when I unplugged it from my pc i

    t froze.

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  • 25 Answers

Http://support.apple.com/kb/HT1320 Try this apple link. They list the reset methods

Posted on Jan 01, 2009

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jazzyboy11
  • 728 Answers

SOURCE: Hi. I plugged in my

Try doing this: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps!

Posted on Apr 16, 2009

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Posted on Jan 02, 2017

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Hi. I plugged in my iPod nano 4th generation to charge it. It opened iTunes as it usually does and I could see my iPod in my device list. I left it to charge as normal. I came back a while later and my...


Try doing this: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal. Hope this helps!

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