Hi, You will have to download a new driver from acer website. Go to the site, locate the driver link and click it. Enter your product information and there you are. Install the new downloaded driver and install it on the laptop. The webcam should be working after this. Kindly rate my solution on fixya website. Thanks.
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Click "Start." Click "All Programs." Open the "Crystal Eye Webcam" folder. Click "Acer Crystal Eye Webcam" to launch the webcam and turn on the camera. If "Acer Crystal Eye" isn't available on the Start Menu, go to "Acer," then click "Acer OrbiCam."
Click the drop-down menu on the toolbar to change the resolution. Click the gear icon to change the settings.
Click the camera icon to capture a photo. To turn off the Acer webcam, click the "X" button on the top of the window.
1. Downloaded the file. 2. Unzipp it to a folder on my desktop. 3. Run the "Setup.exe" file in the folder that got unzipped. 4. Go through the installer until it got to the end and then let it restart my computer. 5. Wait for computer to restart. 6. It should pop up something saying it was installing the drivers for my webcam. Wait until it was done. 7. Open the Control Panel. 8. Open the Device Manager. 9. You shoud find webcam under "Imaging Devices". It may be listed as "HP Pavilion Webcam" despite having just installed the Acer drivers. 10. Right-clicked on my webcam and chose "Update Driver Software..." 11. Chose "Browse my computer for driver software" 12. Chose "Let me pick from a list of device drivers on my computer" 13. Unchecked the "Show compatible hardware" checkbox. 14. Scrolled down to the Chicony manufacturer. 15. Chose the "Acer Crystal Eye webcam. 16. Tell it to install anyway when it asked me a question about installing that driver. 17. Wait for the driver to be installed. 18. Webcam was now listed as an Acer Crystal Eye webcam in Device Manager.
I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!
Please help me to finde drivers acer travelmate 3260 / WEBCAM DRIVERS I download all driver from acer ftp but only one driver -camera - didn`t extracted I think that this driver -driver vebcam is damaged ! Where can I finde other vebcam driver thanks
There is a utility bar that you can install that lets you change the default application folder:
** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.
If that does not work then do this:
Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility