Question about Canon imageRUNNER 1023iF Black and White Copier

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Our Canon NP 1215 photostate machine often breaks gear.

Even service engineer replace the gear, it works only two to three months and six months in rare case. Here is no service available at Haridwar (Uttarakhand) in India. So we have to request frequently to Roorkee dealer who attend our complaints after a long time due to which we have to arrange the engineer at local level without considering whether it is genuine or not it doesn't matter. After all, we have to manage our work in time. Three days back we approached Mr. Ashish Jha who deals in canon items and his engineer visited our above photostate machine but no response is there since then.

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Hiii we can solve this prob

we have 1215 photostate machine in best quality, iam sure it will work

so u can contact us

Posted on Apr 09, 2009

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If I were you I would find another dealer on the web who can service your copier correctly. I would go back to the dealer you got the copier from. Also, it seems like they just fixed the gear and did not look further into the real problem.

Posted on Jan 02, 2009


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Canon NP 1215 copier:

there is a drive gear, clutch or electromagnetic clutch that is either broken or dirty(slipping)


remove the back cover and manually move the image assembly back and forth on the rail
determine were the drive gear, cable or motor is connected to the scan/image assembley

See if you can observe the mechanism from the back or top of the machine by ressing th eprint button
(caution do not touch any electrical connections) you may have to trip any safety switches to get machine to come on with covers off

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If the assembly does not move after you have done the following the drive motor/clutch needs to be replaced( usually requires technician) YOu must be very mechanically inclined

Jan 04, 2009 | Canon imageRUNNER 1023iF Black and White...

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