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The wrong code on the remote has been used. Though some codes will work parts of the system only the right code will operate all.
If you don't know the code for the TV, then you will have to try ALL the codes until you find one that operates all the controls.
Note that this type of device is designed to be left on at all times, so should not be switched off each night. I suspect that it has some slight corruption in the user-settings, so a factory reset may be required.
My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.
I had the same problem programming my directv remote to recognize the ssc719c. What finally worked was programming AV1 (not 'TV') with the sylvania DVD code 20821. This allowed me to turn the tv on and off and change tv channels, but wouldn't allow me to mute or change the volume. To fix this, (at least in my case) you have to program your remote to recognize the volume and mute buttons in the AV1 slide setting. I assume other (non directv) remotes similarly disable the volume and mute buttons when the remote is not in satellite or tv mode. Anyway, here are the instructions that activated the volume & mute buttons on my remote: "Depending on how you set up your remote, the VOL and MUTE may control the volume only on your TV, regardless of the position of the MODE switch. This remote can be set up so that the VOL and MUTE keys work only with the component selected by the MODE switch. To enable this feature, perform the following steps: 1. Press and hold the MUTE and SELECT keys until the green light under the DIRECTV position flashes twice, then release both keys. 2. Using the number keys, enter 9-9-3. (The green light will flash twice after the 3.) 3. Press and release the VOL+ key. (The green light flashes 4 times.) Now the VOL and MUTE keys will work only for the component selected by the MODE switch position."
To sum up: if you find a code for your remote that will turn your tv on and off, but doesn't seem to do much of anything else, it's probably the right code; your remote is probably set up not to recognize volume or mute inputs in AV1 or AV2. You change that using a remote-specific code that's probably found somewhere on the remote maker's website.
I just used the following instructions from this site on my 'totally dead' Ilo remote and it worked like a charm! I did step 2 twice on each key and put the batteries back in and it worked great! Hope this helps you too.
"Dead" Remotes Can Be Saved
How to Re-Start Your "Dead" Remote Control
This only takes about a minute and will restart 1 in 3 "Dead" Original Remote Controls. Good Luck!
Step 1- Pull the batteries out of the remote and leave them out until Step 4.
Step 2- Press and release each and every button one at a time on the remote control until every button has been pressed and released at least once!
Step 3- If your remote has slide switches, you must move the switch to each position then repeat the button pushing in Step 2.
(When you're done, be sure to put the slide switch in the correct position to operate the unit the remote came with!)
Step 4- Put the batteries back into the remote, being very careful to install them correctly.
New batteries should be used if you're not sure about the old ones.
Step 5- Try the remote.
If it works, Great!
If not, it's time to call 1-800-Remotes or use this website to order a new remote.