Question about Apple iPod touch

2 Answers

I-touch Your solution of a hard reboot on the i-touch does not work. I still have the frozen screen that looks like this: i-tune icon and the usb cord attempting to coonect to the i-tunes icon. I do a hard reboot and wait for the apple icon and then the frozen screen just re-appears. Thanks. mbelliel

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  • mbelliel Jan 01, 2009

    Can someone out there help me? I logged on and paid for this service and I am hearing from no one. I have an i-touch with a frozen screen and a hard re-boot did not fix the problem. Thanks.

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2 Answers

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You may need a firmware restore...

  1. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPod touch to turn off.
  2. Press and hold the Home button while reconnecting the USB cable to iPod. When you reconnect the USB to iPod, the device should then power on. 
  3. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo.
  4. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
  5. Restore and it'll download ~240mb firmware and you're done
But you will lose all your data    

Posted on Sep 21, 2009

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Try restoring it, plug your iPod into your computer and open up iTunes, select your iPod in the list to the left, then click the "Restore" button located right under the big picture of your iPod model. Restoring will take several minutes.

Hope this helps!

Posted on Sep 13, 2009

  • Connor Walsh
    Connor Walsh Sep 18, 2009

    You need to restore it. Do this by first plugging your iPod into your computer and starting iTunes. Then select your iPod in the list to the left, now click the "Restore" button located under the large picture of your iPod model. Restoring will probably take a little while, maybe 10-15 minutes.
    Hope this helps!


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1 Answer

I reset my ipod touch but the screen appear with itunes icon and usb connector


Hello,

The OS (operating system) of your ipod is corrupt for one reason or the other. The ipod won't boot or start because the start-up file or necessary files needed to boot up the ipod are corrupt.

The solution to the problem is to re-installing the OS (operating system) of the ipod by restoring the ipod. To achieve this, you will be needs a USB cord for your ipod model and i-tunes installed on your computer. Once you have i-tunes installed on your computer and a USB cord, then the job will be done and your ipod will be back to normal again.

If you don't have i-tunes installed on your computer, go to www.apple.com
Click on i-tunes and download i-tunes for free, then install it on your computer. After installing and downloading i-tunes, follow the below steps:

Run the i-tune program on your computer
Connect the USB to your I-pod
Connect the other end to your computer
Wait a while for the computer to recognize and install the ipod, then read and follow instructions on the i-tune. It will ask you to restore your ipod.
But if the i-tunes doesn't recognize the ipod via your PC, press and hold the Power button and the home button for 5 to 10 seconds. Leave the power button and keep pressing the home button or vice-ver-sa till the restore option comes up.
Click on restore and follow instructions thereafter.

After the whole restore process, your i-pod will be back to normal again.

Note: Make sure you back up your ipod if the files on it are very important to you. Start by syncing your iPod with your computer. When you do this, the iPod management screen will appear. Midway down that screen there's a button that reads "Restore."

Please let me know if you need further assistance.

Good luck.

Jan 16, 2012 | Apple MP3 & Digital Media Players

1 Answer

The screen is stock


Try holding down the top power button and the home button at the same time for 10-20 seconds. This should force a hard reboot of the iPod touch and restart it. If it is just frozen it should then unfreeze the screen after a reboot.

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Install new version of itunes and open it on your computer. Then plug the USB cord between your computer and ipod. A ipod icon will show up on the computer screen and you should click on it. Then click on create a new user account and follow the directions from there.

Cheers old chap.

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plug the usb cable from your computer to your itouch. then use itunes. itunes will do the job automaticly.

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Per the first Google result for "reset ipod touch", http://www.mydigitallife.info/2007/10/04/how-to-reset-iphone-and-ipod-touch-hard-reset-or-reboot/ says:

"Press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done"

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On the ipod touch the itunes icon comes out and is a usb cable with an arow pointing to the itunes icon


make sure you're USB is unplugged. when you're at the screen with the itunes symbol and the usb arrow, hold down the home and sleep button until the screen goes black, at this point, keep holding for another 10 seconds. at this point your screen should look black as if the ipod is off. connect to the computer and itunes shoulds show a message like "itunes has just discovered an ipod in recovery mode" you'll be able to do a restore and regain use of your touch.
if this does not work, message me back.

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