Question about Microsoft Xbox 360 Console

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Loose part in console scratches disk

My brother tripped over our brand new xbox 360 and now every time you run a disk in it it scratches it in a perfect O. I think there is probably a loose part in it, is this something that I should try to fix on my own or is there a good place to send it to be fixed?

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  • Master
  • 1,175 Answers

Hi..
If the 360 is brand new the most likely thing to do is send it to Microsoft and they can fix it under warranty . If you have someone open it up it will void the current warranty and you'll have to pay for anything done to it.

Also, are you running the box laying down flat or standing up?

Posted on Jan 01, 2009

  • Scott Frye
    Scott Frye Jan 01, 2009

    You cant open it w/o special tools either.

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