Question about Compaq Presario 700 470024-192 Notebook

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Blank light blue screen (NOT blue screen of death)

Hi..i recently uninstalled norton antivirus..and the restarted to complete the uninstall process. upon rebooted to light blue blank stayed like that for a while..i then turned the laptop off..turned it on again..typed in my logon password...and then there was the light blue blank screen again..but this desktop appeared after a few seconds...this never happened before...and my laptop is only 2 months old..what could be the cause behind this? any help will be greatly appreciated. thank you.

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Hi...some times norton uninstallations create this problem, in which norton also uninstalls some system file like virtual driver file, etc.! u can try these things :

1. use systen restore to restore ur previous settings

2. IF it don't works, reinstall window !

let me know if it helps....

Posted on Jan 07, 2009

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