Question about SanDisk Sansa e250 MP3 Player
Make sure the lock switch is not engaged. If it is not, you may have a hardware problem which will require replacement. If none of the methods below work, call Sandisk and get your player replaced if it is still under warranty:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on Jan 01, 2009
Tips for a great answer:
Check the system requirements for the MP3 player.
Most Coby players require Windows XP or higher and at least 1 GB of RAM to function correctly.
Check your Coby owner's manual to ensure that your machine meets all the required specifications before proceeding.
Charge the MP3 player fully.
Often, a player will act unexpectedly if it has a low charge.
A charge can also help reset the MP3 player if it has frozen or locked up.
Once the player has finished charging to 100%, see if the problem persists.
Re-sync your player.
Plug the MP3 player back in to the computer and then remove all the files.
If you have not done so already, make sure they are backed up to your hard drive.
Unplug your MP3 player and then re-load all of your files.
Check for corrupted and wrong format files.
Most Coby MP3 players only play back MP3 files, and will perform unexpected operations
if files of other formats are uploaded to the device.
Go through your uploaded files and check the extensions.
Anything that does not say ".mp3" or is not listed in your owner's manual needs to be deleted from the device.
hope this helps
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