Replacing the screen on an HP DV2040TX notebook computer
My 2 year old computer has been diagnosed with a failed screen. It's out of warranty. Video power supply checked OK. I have bought a new screen and need STEP-BY-STEP INSTRUCTIONS on how to change the screen. Can anyone help?
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HP offers an extended warranty for wireless problems, as well as power, startup and display problems. The motherboard problems are in the BGA (Ball Grid Array ). This is a video problem in the motherboard and the only fix is to remove the motherboard and send it out for repair. The average is about $100.00 with a 30 day warranty. Again, HP offers an extended 1 year warranty from date of purchase. If you have a logged complaint with HP within this period, email HP customer care and get on the good side of their tech, support. All the petitions in the world, wont do NODDA. Its worth a try.
if all else fails, Florida MotherBoards will go thru the BGA and other problems on the board. Ask for Edwin and Tell him John in Delray Beach asked you to call him. 305 804 8084.
Hope this helps you guys..
PS. What do you think, HP is going to refund your money for 3 million or more units ?
Email customer care and log a repair issue.
Probably your GPU coming loose from your motherboard (it has integrated video chip that cannot be replaced seperately). It's a BGA (surface mount) chip that is soldered to the motherboard. These laptops have overheat issue due to poor thermal design. Solder will eventually fail completely and you will have no video.
Solution is to reflow the GPU chip using reflow pen or heat gun. Youtube has a video of someone doing the reflow on an IBM laptop. Mine had no video and is now working great after reflow and replacing the junk thermal tape between GPU & heatsing and CPU and heatsink with quality thermal paste.
If you're not familar with computers...you'll have to take it to the shop which can get pricy for a new motherboard + labor (they will NOT fix your old one). I would contact HP...they have a recall / Enhanced Warranty Program to extend warranty on certain AMD models that experience this issue.
if the Hp has lines on it....then...
check the left hinge of you notebook if you feel there is something wrong with it then call HP and tell them the left hinge is bad.....and if lines stay on in bios then they should definitely help you out ....even though if you are out of warranty...they would tell you whether they can help you only after they see the serial no. of the notebook
if dell has lines on it then you can call dell cuz dell gives seperate warranty on monitors
If you are using a AMD based Notebook, this may be one of the simptoms identified by HP earlier.
So, if your notebook is having AMD Processor, I recommend you to get the Product Number of the Notebook and check if it is listed in the weblink below :
If yes and if your Notebook is less than 2 years old, you can contact HP Support and find the options to get a free repair.
Unfortunately, if your Notebook is equipped with Intel Processor, all you need to do is check the warranty and contact nearest Authorized Service center if the Notebook is out of warranty or contact HP for options.