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Try resetting the ipod while its connected to the computer by holding both the menu and center button at the same time for 6-10 seconds until you see an apple appear on the screen. You may need to repeat the reset. If this fails your looking at a hardware issue most likely. Good Luck.
Try this: Press and hold the wake/sleep button and the home button simultaneously for ten seconds and the apple logo should appear on the screen. Release the buttons and it should work like normal. Hope this helps.
You need to reset your ipod. Flip the hold switch on then off, then press select button and menu button at same time. Hold for 10 seconds or so. Ipod should shut off and reboot to apple screen. If this doesn't work first time try again. This should solve any stuck screen problems. Mine was stuck on pioneer screen and this operation fixed it.
First make sure your hold switch isn't on. It's on the top or bottom and slides
back and forth. It needs to be switched to the left. Once it is to the
left, here's how you reset:
You can reset your ipod by holding down the menu and select (round
button in the center) buttons down for at least 10 seconds. You'll see
an apple logo flash, that's when you stop pressing the buttons. It will
shut off, then back on.