Question about Maytag Neptune MAH5500B Front Load Washer

4 Answers

Washer wont spin. BUT, DOOR IS LOCKED. MAH 4000

Help, Maytag MAH 4000 AWW Thanks for your professional help. I am a plumber. My door IS locked and Locked Light is ON, but my washer will not spin. When I turn the inside tub, there is no resistence. I took off the top panel and there is no sign of burnt elctrical anything. Took off the rear access and found the belt and pulley in good order. Pulled the electric motor and it spins freely. Motor will not run during operation for agitation or spin. I already replaced the wax switch on this fine machine about two years ago. It has been such a sad investment. Please help, Thanks Kevin

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  • vodoo97 Nov 23, 2007

    I have the same problem but my will work fine for three loads then wont go into spin cycle after that I unplug it for a while then it will work but only for three times.

  • Anonymous Nov 30, 2007

    After an apparent complete wash and spin cycle the door was locked. I turned the dial to different settings - no good. Finally, I pulled the electrical plug out of the socket. The 'locked door' light went off and the door unlocked. However, the clothes were still too wet to place in the dryer. The washer will not spin to remove the excess water.

  • Anonymous Dec 16, 2007

    The washer problems you are having are the exact ones I have been having. I have replaced the main board 2 times and the belt as well, but the machine just will not spin all the water out of the clothes. Towels come out so wet I have to wring the water out by hand...a sad investment indeed.

  • Anonymous Dec 26, 2007

    Same problem. In the spin cycle the drum just rotates like the wash mode. No high speed spin. model MAH4000aww

  • garybrewer Feb 12, 2008

    replaced motor control board, motor, wax switch, main logic board. Now unti stops at rinse cycle. Wont fill with water during rinse when timer advanced manually to rinse. will agitate during rinse setting and after 3rd rinse setting it will high speed spin but no water during any rinses.

  • Virgil Watts Jun 02, 2014

    I junked a Neptune & retrived a 30 year old Maytag which needed a pump.

  • Virgil Watts Jun 02, 2014

    Pump cost me $20.00 and it runs better than the Neptune & I have no more problems.

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4 Answers

Solution is right ...its your MCU Easy repair.
~Baloo

Posted on Nov 24, 2007

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  • 221 Answers

Buy an older Maytag or Whirlpool if can't find one that works good buy one that don't spend a few bucks and fix it. It will outlast the new ones with less problems. I had one a few days ago the pump went bad $30 fix . Ran smoother than most newer ones. It was 30 years old..Around here they want 3 or $400.00 To fix the new ones.

Posted on Apr 30, 2013

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I just finished replacing the motor and motor control board, however now the drum spins only for a couple of revolutions then stops then spins again. Almost as if the motor is overloaded.

Posted on Dec 19, 2007

You need to replace the motor control board, which comes with a motor....price is around 280.00... thanks WHITES APPLIANCE REPAIR IN LITHONIA MARC--404-468-2208

Posted on May 16, 2007

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1 Answer

Basket wont spin


Do you hear the drive motor running? Most likely not I work on these machines all day every day, and have since before Maytag introduced their first Mah 4000. I have yet to se a belt break. although if your bearings are worn out it may be possible for the belt to slip off of the pulleys. If this is the case you should have been able to tell this because it would be extremely loud during spin. If not chances are good that the door latch/lock mechanism is the culprit. I would start here. Remove the top and bottom front panels and look for the tech sheet. It will guide you through the diagnosis problem. Please be careful though and only preform procedures you are comfortable with. Follow the tech sheet to the letter. If it says unplug the washer. unplug the washer.

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Is it pumping water? If not then pump is bad.
Is the door locking? If the door will not lock, the washer will not enter a spin mode. See if the lock light is lite on the console.

Check for continuity across the Door Lock, Spin Enable Switch when the switch actuator button is pressed in. If there is no continuity across the Door Lock, Spin Enable Switch, replace the Door Lock Switch Assembly.(Check for 120 vac across the Door Lock Wax Motor)

Please rate this solution and ask for further clarifications if needed.

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