Question about Computers & Internet

2 Answers

Volume screen doesn't go away when its adjusted

I have a HP dv2988nr and whenever i adjust the volume the little volume indicator does not go away and it freezes or lags everything else that i am doing. It eventually goes away after several minutes.

Posted by on

  • 1 more comment 
  • scorpion31 Jan 01, 2009

    The laptop is new by the way, we just opened it up to test it and this is what happened.

  • consultantgr Jan 10, 2009

    I have the same laptop (HP Pavilion Entertainment) and once the keyboard volume button is pressed the icon only goes away immediatelly as long as you are not running anything else. If you do it takes something like 5 minutes and everything slows down.This is an issue only with the volume buttons on the keyboard. This is a brand new laptop which I bought just a few days ago. Other than that, it is a great laptop and very fast. I am sure it is a software issue and an update should be available soon.

  • scorpion31 Jan 10, 2009

    Problem solved! There was a driver update available and it fixed it. Works great now!


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

This is what I read and it works great

"..have the same problem and did a little looking around. I found a way to avoid the problem not to fix it. I have a dv9933cl with Vista (64bit). Go the the search bar under the menu and search 'msconfig'. Under one of the tabs on the screen that appears after clicking 'Open msconfig' there will be a list of checked items. One of the items is named 'Quick Touch On Screen Display' deselect this item. Click 'Ok'. It should then prompt you to restart your computer. Do so. Your volume Touch Sensitive keys should now work properly with any application open but you will not get a display.."

Posted on Jan 10, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 146 Answers

Uninstall the driver and audio software associated with the soundcard, and reinstall with the latest drivers from the HP site. That may remedy the problem. You also might want to scan the hard drive for errors. It is possible that the driver or the utility got corrupted by improper shutdown.
Check for viruses and spyware. I hope you have a decent anti-virus installed. Norton, McAfee and Trend Micro don't really do much and they don't detect a lot of stuff. AVG is a free AV/AS software that works well and updates daily. Kaspersky is also good, but they have no free version and if you are not careful it can disable important Windows functions.
Last ditch would be reinstall Windows and see if it fixes it. If it doesn't then there is an issue with the sound card or the motherboard.

Cheers and best wishes

Posted on Jan 01, 2009

  • Shayne Schecht Jan 01, 2009

    I would check with HP tech support to see if they have an update for the system or if it is a defect that needs to be addressed. The other option is to return it for a replacement.

    Sorry I could not tell you more.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I am having problems adjusting volume

What type of laptop HP , ASUS , COMPAQ , ACER ?..........
Up the Volume on My HP Laptop
Open the "Start" menu and click on the "Control Panel" icon.
Locate and open the icon that deals with sound.
Depending on your version of Windows, it will say either "Sounds and Audio Devices" or "Adjust System Volume."
Adjust the volume under the "Speakers" icon.
To do this, click on the slider bar and move it up on the slider.
If you need to decrease the volume, simply move the slider bar down.
Click on "OK" when finished and close the "Control Panel" window.
Click on the speaker icon in the bottom-right corner of the screen for a faster volume adjustment. Simply move the slider bar up to increase the volume and move it back down to decrease the volume.

Volume on an Acer Laptop
Acer laptops are typically sold with pre-installed Windows operating systems that offer sound-adjustment features for increasing the volume on the laptop's built-in stereo speakers.
These same functions can also be used in tandem with external speakers or headphones to increase the volume, as well as mute all sound on the laptop.
If the computer should output an unusually low volume, fixing the problem may be no more involved than sliding a control switch with the computer mouse. Click once on the speaker icon in the taskbar on the lower-right corner to open a rectangular window with a slide control.
Click and hold the left mouse button on the slide control to drag it upward, increasing the volume to the laptop's maximum setting.
Click the "Mixer" button below the slider control to open another window with volume controls for "Speakers" and "Applications," adjusting each slide control upward to increase the volume.
Be sure the speaker icon below each control is not accidentally muted.
Click once on each speaker icon to remove the red circle with a slash through it, which will restore audio.
Click the Microsoft flag or "Start" button in the lower-left corner if the shortcut speaker icon is missing from the taskbar.
Click "Control Panel" to select "Adjust Sounds" from the Hardware and Sounds category.

Aug 10, 2013 | Computers & Internet

1 Answer

When I use the Fn + arrow keys to adjust the volume level, the keys seem to become stuck, and my computer behaves as though I never stopped trying to adjust it, either up or down (grey volume indicator...

My personal opinion is that there is a bug with the laptops driver software. So your first port of call should be to get that updated, this should be the correct link to the driver updates;

If this does not work then it is likely to be a hardware problem, the only real soluition being to take it to a tech shop for a check over. It is however, much more likely to be software based and the driver update should fix it.

May 05, 2011 | Acer Aspire One PC Notebook

2 Answers

Is there a button or switch on the computer, so that you can physically adjust the volume with out having to use the mouse?

look on the keyboard for a little icon of a speake (there may be one for up volume and one for down volume, or it may be arrowns). you press the "FN" key and then one of the arrows to raise and lower volume.

Mar 19, 2011 | ASUS U52F-BBL9 Laptop

1 Answer

I can't figure out how to adjust the volume on my New HP Pavilion G60-458dx Laptop Notebook

Integrated numeric keypad and volume keys Can be used like the keys on an external numeric keypad.
Adjusts system volume when pressed in combination with the fn
Page 3 of the manual on link below.

Good Luck

Nov 13, 2009 | HP Pavilion G60-235DX notebook

1 Answer

To adjust volume down in right corner of screen next to the battery charge indicator I had a volume indicator that I can click on and adjust my volume today it is missing

You need to go to control panel and open the volume control in there..Then look carefully it will have an option where it says place volume control on the task click or check on that which in turn will give you back the volume control at the bottom, next to the battery indicator.

Nov 03, 2009 | Dell Inspiron 1501 Notebook

1 Answer

Whenever i use software like sype to make internet calls it keeps telling me my microphone volume is low. i then ran the test hardware wizard for my sound and the microphone does not pick up any sound....

Try adjusting the volume settings in your mic.

Go to Start->Control Panel->Sounds and Audio Devices-> Click on Voice Tab->Voice Recording ->Then adjust volume

Oct 30, 2009 | HP Pavilion dv1000 Notebook

2 Answers

Hey, i just bought an HP with the illumintaed volume adjustment bars at the top of the keyboard. Whenever i change the volume using it it has a continual ticking.. is there any way to disable this ticking?...

is it an entertainment pc? if it is there is a flaw with the soft crappy cover they put instead of actual buttons. you have to take it off like you were going to replace the kb and follow the wire and make sure its plugged in good and not touching any metal or any other wires and put the cover back and make sure its snapped in all the way. had this on two so far.

Aug 23, 2009 | HP Pavilion dv4000 Notebook

1 Answer


There is a ribbon cable between the laptop & the screen. It sounds like you have a short in that cable. If you're not good with tedius electronic repairs, it would be best to have a shop repair it.

Mar 25, 2009 | Gateway Computers & Internet

2 Answers

Volume bar won't go away

Open Task Manager
Find "Volume Control"
End Task

Jan 07, 2009 | IBM ThinkPad R50e Notebook

1 Answer


I understand that when you try to increase the volume the programs freezes.

To isolate the issue please uninstall HP Quick Touch Software.

Here are the steps to uninstall HP Quick Touch Software.

Click start and select Control Panel

Then select Programs

Then select Programs and Features.

This will show list of programs

There select HP Quick Touch Software and click on uninstall/Remove.

Then restart the Notebook . This should resolve the issue.


Aug 21, 2008 | HP Pavilion dv9000z Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

162 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

100243 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides