Question about Creative Labs Zen Touch MP3 Player

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Freezing my zen is freezing...it stays in one mode and the only way to get it out is to let the battery go dead...it wont play or turn off at times...help

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Creative Zen should have a reset button on the side, it is a very small hole that you will need a pin to push the button inside, hold the button for about 20 seconds. This should reset the player.

Posted on Jan 01, 2009

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2 Answers

Hi, My Creative ZEN has frozen up. When you switch it on a 'rebuilding' screen is displayed and once that has run its course the last song that was playing is displayed as playing but does not play &...


First of all, I hope you mad a backup of it's content, becouse there is
no other way, it need to be fomated from it's service menu.

1. Make sure bthat your Zen is turned off and has a full battery.
2. Press and hold the Play/Pause button and Back/Options button simultaneously.
3.
The Recovery Mode screen appears when the player, and three menu items are shown: Clean Up, Format and Reboot.
4.
Format your ZEN and then do a clean up.
5. When done reboot.
6. Hook it up to your computer an reflash to the latest firmware, you can download the tool here to flash your firmware:
http://ccfiles.creative.com/ManualDn/Applications/PDE/10398/0x8CCCF7FC/CT-RT_PCAPP_2_00_05.exe

Jul 28, 2010 | Creative Labs Zen Touch MP3 Player

1 Answer

Hi, my zen V plus is dead. How to change the battery?


Maybe the Battery needs to be replaced. good luck.These small devices can be a PAIN.

Apr 19, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Wont turn on


you need a new battery for you zen
look on ebay.com
or do a search for creative labs zen vplus battery
on the inetrnet

May 25, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v problems-frozen


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Aug 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen Microphoto


remove battery and fixit again and start again.

Aug 16, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My Zen is Really Broken!


http://serviceman.site88.net/index_files/MP3Players.htm

Jun 29, 2008 | Creative Labs Zen V MP3 Player

2 Answers

Creative zen v problems-frozen


there is a restart button on the bottom but it is a very small hole so maybe use a toothpick to push the button

Apr 12, 2008 | Creative Labs ZEN Vision:M Digital Media...

6 Answers

Creative zen v problems-frozen


I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

Dec 04, 2007 | Creative Labs Zen V MP3 Player

1 Answer

My Creative Zen v wont turn on


make sure it isnt in lock mode, then try charging it. is the battery is in correctly? hope this helps :)

Oct 14, 2007 | Creative Labs Zen V MP3 Player

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