Question about Arcsoft Print Creations - Cards & Calendars (BXPC0002)

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My new DELL computer bought 2 days ago has a pop up screen saying"This application has failed because was not found. Re-installing may fix the problem. I tried to uninstall the printer this program came with and my new DELL won't allow it. I called tech support and they said I don't have a warranty on my software that they installed when they built it. And now they want $159.00 to take over my computer and fix it. I just want to know how to fix this without paying that amount on a brand new computer. HELP PLEASE!!!

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First of all, DELL are bastards, thats that out of the way! Follow the advice on the error message. Reinstalling the program is the first action to take in repairing any software program. Often, in the use of software programs, files which make up the program graphical user interface and features/functionality can become corrupt. When they do, they cause various errors, loss of performance and usability. When you remove the program and then reinstall it, or perform a Repair installation, it deletes or over writes the corrupt file(s) which place it back to proper running order. So, if you have the disk it came on, or if you have downloaded the program, remove it, then use the media to reinstall it. If you need a key, I hope you wrote it down back when you bought it, especially if you bought it and downloaded it from a website. If the program came pre-installed on your system when you bought it, you can probably go to the manufacturer of your system, to the support section of their website, then to the Driver/Downloads area for your particular model, and re-download the program. This is the best advice I can offer you. Good luck and I hope you correct your issue soon,.

Posted on Jan 01, 2009

  • Ben Rodriguez
    Ben Rodriguez Jan 01, 2009

    Note Back:

    If your DELL computer came with a Recovery CD, then use it. This will restore everything back to its original state. You could try "format c:" in command prompt (minus the "), but thats your last resort!

    Please use the recovery CD though!

    My last bit of advice to you is, never ever buy a DELL again. Get a Sony Vaio.


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I googled ARCSoft Print Creations and others say they can't remove it either and it won't work properly. Maybe you should consider another app and cut you loses. You didn't say if you had Vista before but I assume you do now with a new Dell computer so it may not work with Vista as advertised. ALSO DELL IS A GOOD COMPANY, I USE TO WORK FOR THEM BEFORE RETIRING AND I'M NOT A BASTARD. Read what others have to say on the below link:

Posted on Jan 01, 2009

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    registerthis Feb 14, 2009

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