Question about Microsoft Zune JS8-00001 Digital Media Player

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My 30 GB Zune was low on battery so I plugged it in to my computer last night to charge which I have did this same procedure for awhile now. This morning I went to unhook it from my computer and all the Zune had displayed was Zune and I couldn't turn it off or go through any of the songs or anything. So I just let the battery go dead from then and charged it again and it did the same thing. Please help me, because I use it to go to the gym and other down time especially waiting to fly to a Military deployment or tdy. It has alot of information such as music, personal pictures, and study material on it so any help would be appeciate it.

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  • Anonymous Jan 17, 2009

    There is no power. It means I need the battery or is something ese?

    AM

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I think i had the same problem i just left mine to charge for 2 days after letting it stay dead for about three, the zune sometimes "geeks out" ....hope i helped

Posted on Jan 14, 2009

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I have a 30g Zune which has not been holding a charge for a couple of weeks. This morning the Zune powers up and then shuts off (even while plugged in). I tried the 'hold down the back button and up at the...


Hi,

I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)

To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
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http://support.microsoft.com/kb/946064?sd=zune

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http://support.microsoft.com/kb/927001/en-us

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