Question about Gateway 4530GZ Notebook

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Will not boot up past the wecome screen

It will not boot past the welcome screen where it freezes. I have tried to restore it to an earlier time when it worked OK, but that did not help. Any suggestions as to what to try next?

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  • acullinan Jan 01, 2009

    Unfortunately, this did not solve the problem! It is still hanging up on the welcome screen. Any other ideas as to what to do?

  • acullinan Jan 01, 2009

    Yes, I can post to safe mode and was able to do what you suggested, but when it restarted, it is still freezing up. It goes to the desktop background and freezes there. What else can I do while I am in safe mode that might help?

  • acullinan Jan 02, 2009

    I cannot uninstall in safe mode, it says. I am presently defraging and will then scan. I looked into the device manager where it says trouble shooting, and there were some things listed that had 'hanged up.' Also, there is something in the list about msinstaller, I think the abbreviations mean. Any more suggestions?

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Try to disconnect external peripherals if there is any. If no go, try to boot to safe mode. Turn the computer off, restart and tap F8 repeatedly after pushing the power button to turn it on. Choose safe mode. Once in the desktop, click start>run and type in "msconfig" without the quotation marks. Click ok. Click the 'startup' tab and click disable all. click apply. click close and then restart the computer. If it still doesn't work, post back.

Posted on Jan 01, 2009

  • Rachelle Aviles
    Rachelle Aviles Jan 01, 2009

    are you able to boot to safe mode?

  • Rachelle Aviles
    Rachelle Aviles Jan 02, 2009

    Uninstall your antivirus software.

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1 Answer

Welcome Screen Freeze


Switch ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On.

Let windows boot in Safe Mode and log in to windows.

Go to 'Start'--->Programs--->Accessories--->System Tools--->Click 'System Restore'


A 'System Restore' window will appear.

Here you will have to check "Restore computer to an earlier time' and click Next


Now you will find one Month Calendar window with Dates below, go to the previous month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.


Note: It is better if you could remember from which date you are facing the issue, try to select a date prior to that date.


The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.


Now, Click on Next and System Restore will start and windows will take a reboot.

After reboot your problem should be resolved.





For solving pc problems live please visit: http://www.liveperson.com/computer-hardware-expert/

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Windows will not boot past the blue windows xp screen


You could try to restore to an earlier version of your system. This link will explain how to do that.

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I have a compaq presario cq56-104ca i reformat it to windows 7 ultimate 32bit from home premium 64bit. but now it won't start past the boot screen it freezes when it reaches there. and if i try to...


See if this works otherwise you will have to reload the Operating System in your system.
Switch
ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On until you get the Safe Mode Option.

Let windows boot in Safe Mode and log in to windows.

1. Open the Start Menu.

A) Click on All Programs, Accessories, System Tools, and System Restore.


2. Open the Control Panel (All Items View).

A) Click on the Recovery icon.
B) Click on the Open System Restore button.


A 'System Restore' window will appear. Here you will have to check "Restore computer to an earlier time'


A) Click on the Next button


Now you will find a window with Dates, Description and Type,

Note: It is better if you could remember from which date you are facing the issue, try to select a date prior to that date.


The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.


Now, Click on Next and System Restore will start. Click on the Finish button and windows will take a reboot.



If you feel that my answers have helped you getting solution to your problems then please give a vote.
Thanks


Aug 02, 2011 | Compaq Computers & Internet

1 Answer

When i start my computer it displays a blue screen. i can't access it; i'm using another computer right now


  • fix-computer-blue-screen-error-1.1-800x800.jpg Advanced Boot Options Menu

    Restart or press on power button of the computer and keep pressing F8 until the "Advance Boot Options" menu comes up.

  • 2

    Use up and down arrow buttons to navigate the menu, select "Safe Mode" and hit Enter.

  • 3 fix-computer-blue-screen-error-1.3-800x800.jpg Windows XP Welcome Screen

    This time you won't see the computer blue screen error.
    When the welcome screen comes up select Administrator and enter administrator's password(if you have one).

  • 4 fix-computer-blue-screen-error-1.4-800x800.jpg Launching System Restore

    Click on the START button and navigate to the Accessories folder. There you will see a folder entitled "System Tools," navigate to that folder and click on System Restore.

  • 5 fix-computer-blue-screen-error-1.5-800x800.jpg System Restore 1

    In the System Restore program, make sure "Restore my computer to an earlier time" is selected and click NEXT.

  • 6 fix-computer-blue-screen-error-1.6-800x800.jpg System Restore 2

    Choose a date on the calendar that you want to restore your computer and click NEXT.

  • 7 fix-computer-blue-screen-error-1.7-800x800.jpg System Restore 3

    The last page of the System Restore will pop up with your date that you have chosen and click NEXT. The system will reboot and the computer blue screen will be gone.

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    Have you tried booting into Safe Mode? You can do this by pressing/tapping the 'F8' key after the bios screen (Acer Screen) comes up. If it does you boot correctly then, you can try to restore the system to an earlier date using System Restore. That's located in the start menu/windows orb at All Programs->Accessories->System Tools->System Restore

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    You can check your laptop further by booting it from Safe Mode. To boot your computer in Safe Mode, try to tap continuously F8 function key on your keyboard immediately when you start your computer. It will lead you to an Advanced Menu from where you can choose the option "Safe Mode" and hit enter to boot your computer to safe mode. Now try to check the display driver in the device manager (Control Panel >System > Hardware >Device Manager) If it is not there, try to reduce the screen resolution and reboot your computer to the normal mode. If you are still getting the blank screen in Normal mode, try to boot computer back in Safe Mode and try to restore your computer to earlier time when it was working fine for you. To do so click on Start Menu > All Programs > Accessories > System Tools > System Restore. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next. On the Select a Restore Point page, click the most recent system restore point in the "On this list, click a restore point" list, and then click Next. Now confirm the restoration and click on Next to complete the restoration and follow the wizard.
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    3. This will open System Restore now select the first option (restore my computer to an earlier time) and click next.
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    To repair your system follow the steps below
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    2. Type (or copy and paste) C:\WINDOWS\system32\restore\rstrui.exe in the Run box.
    3. This will open System Restore now select the first option (restore my computer to an earlier time) and click next.
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