Question about Computers & Internet

1 Answer

MY DELL COMPUTER DOES NOT RECOGNIZE MY MOUSE OR KEYPAD WHEN I BOOT UP IT SAYS KEYBOARD FAILURE I KNOW BOTH WORK BECAUSE I CONNECTED THEM TO ANOTHER COMPUTER PLEASE HELP

Posted by on

  • 1 more comment 
  • wodi1115 Jan 23, 2009

    i have the same problem and my keyboard and mouse both work on a nother computer

  • nyxt00 May 11, 2010

    Are you using a PS2 (small round) keyboard or the USB keyboard which is what most people are getting now? And what operating system are you using.

  • Dutyacx May 11, 2010

    have you tried another keyboard ?
    If the mouse has problems, you will not receive a message, but it simply won't work.
    If possible, can you please use another keyboard with another connector type (PS2 or Mini DIN/USB) ???

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Under BIOS settings, check that the Mouse and Keyboard [may be worded differently] are enabled, and not disabled. Also, if your using Windows then check that the devices drivers under device manager, under system. Update them. If still not working, boot up in safe mode and see if they work in that mode. If they do, then your OS files are corrupt, if not, buy a new keyboard and mouse.

Posted on Jan 01, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My keyboard will not work


Hi,

Keyboard Is Dirty:

Keyboards should be cleaned with "spray-n-wipe" cleaner and a cloth or tissue on a monthly basis. Ensure that computer is not powered up while cleaning the keyboard. Compressed air can also be used to clean between the keyboard keys. Another tip: clean the keys with a cotton swab dipped in alcohol.

"Keyboard Not Found" Message:

Your keyboard is not plugged into the computer securely. Unplug it and plug it back in and the problem should go away. If this doesn't work, follow procedure: "Computer isn't taking inputs from keyboard" (below).

Key Is Stuck:

1. If a key does not work or is stuck in the down position, you may try to remove it with a CPU "chip puller" tool. These simple "L" shaped tools are great at pulling out keys. Once you've pulled out the stuck key, you can try to stretch the spring to "reanimate" its action.

Computer Isn't Taking Inputs From Keyboard

1. Is keyboard connected to computer? Ensure that the keyboard is plugged into the keyboard jack and not into the mouse jack. If the keyboard was unplugged, plug it back in and reboot the computer.

2. If the keyboard still doesn't work on boot-up, power down the computer and try to borrow a friend's known-good keyboard for troubleshooting. Plug the new keyboard up and boot up the computer. If the new keyboard works, the old keyboard is bad and needs to be replaced.

3. If the known-good keyboard doesn't work, check your BIOS to make sure it sees the keyboard. It should say, "installed." If the BIOS recognizes the keyboard, then you probably have a bad keyboard port.

I Plugged Keyboard Into Mouse Port

1. Many mice and keyboards today use a PS/2 connector
. If you plugged your keyboard into the mouse port (or viceversa), follow steps 2 and 3.

2. Shut down the computer and plug the keyboard into the keyboard port. The keyboard port is usually marked with a "keyboard" symbol. Plug the mouse into the mouse port (usually marked with a mouse symbol).

3. Reboot the computer; the keyboard should work now. If keyboard doesn't work, check your BIOS to make sure the BIOS recognizes the keyboard. You should see the words, "installed" or "enabled" under the keyboard.

4. If the BIOS recognizes the keyboard but it still doesn't work, you may have a bad keyboard port.

I Spilled a drink on my keyboard!

1. If you spill any liquid in the keyboard, turn it upside down ASAP. Drain all the water out of the keyboard, shaking it if necessary. If you've spilled water into the keyboard, just let it dry. You may use a hair dryer to dry out area under the keys (remember, too much heat and you could damage the electrical components).

2. If you've spilled a soda into the keyboard, completely rinse it in warm water. No soap please! You may use a hair dryer at this point or just let it dry for 2 days. Ensure the keyboard is perfectly DRY before you attempt to use it again. Don't plug a wet keyboard into electrical equipment. Think safety.

5. If the keyboard still doesn't work, replace the keyboard.

Nov 13, 2010 | Dell Computers & Internet

1 Answer

Computer boots up but wireless keyboard and mouse not recognized. Hard wired wont work either. I have the Model 5187utf and the HP Pavillion m7050e computer.


Try the wireless keyboard/mouse on another computer, to verify that they are working correctly.

Try the "hard-wired" keyboard/mouse on another computer, to verify that they are working correctly.

If so, then it's your computer's motherboard that needs to be replaced (exact replacement or an upgrade).

Jul 03, 2010 | Computers & Internet

2 Answers

Do you have to use the dell 620 keyboard and


you can use any keyboard or mouse that has usb or ps2 connections. (ps2 refers to the little round pin connector)

PLS RATE THIS POST AS FIXYA!!!!!

Feb 21, 2010 | Dell OptiPlex GX620 PC Desktop

1 Answer

Dell dimension 2350 cpu fan failure


i can help with the mouse & keyboard.
go into the bios on boot screen you press DEL i think then activate the USB mouse & keyboard option then save & exit.
there will be settings for the cpu fan in there somewhere but i can't remember where sorry.

Aug 16, 2009 | Dell Dimension 2350 PC Desktop

3 Answers

Keyboard failure at boot cannot use F2, F8 or F12 keys


http://www.youtube.com/watch?v=9MlWAJ0Y0Yg

watch it and bam solved

Aug 14, 2009 | Dell Dimension E521 PC Desktop

2 Answers

Keyboard/floppy diskette error


try to unplug the power chord from the tower, press and hold the power button for 10 seconds. now try to turn the system on. still if u have the keyboard error try to reset the keyboard . still if have the same error get into the bios and load the bios default. For the floppy diskette drive seek failure, u have to get into the bios to disable the floppy diskette drive.

Jun 11, 2009 | Dell Dimension 4600 PC Desktop

3 Answers

Keyboard failure and diskette drive 0 seek failure


How old is the computer, could it still have warranty? USB ports are often protected with fuses. Some latest stuff has resetable fuses, but many are one-time that do not heal. Did you try the keyboard in the front USB's The thing of biggest concern though is that this happened in coincidence, meaning you may have a motherboard hardware failure. (the reason I mentioned warranty)

May 20, 2009 | Dell Dimension C521 PC Desktop

1 Answer

No boot no keyboard or mouse


First disconnect all external connections except video, see if system will boot normally (press the power button once on tower to shutdown)

If that works, then connect the keyboard only to the back USB port nearest the NIC. See if the keyboard works. If it does, shutdown and connect the mouse and try again. If it doesn't, try the mouse only. If you localize the problem to either the mouse or keyboard, replace that item.

If neither works, then reset the motherboard junper to reset BIOS defaults. the again, try them one at a time. If they still do not work, then you will need a mothebroard.

Apr 18, 2009 | Dell Dimension 5100 (D51L1) PC Desktop

3 Answers

Problem with a dell computer..


Hi,

You may try connecting a different usb keyboard to your system. Mostly, some keyboard converted from serial connection to a usb could cause this kind of problem. In some cases also, wireless keyboard and mouse won't work when u turned on your system if the driver is not properly install.

You may also try disconnecting any other usb devices from your computer. Disconnect also your power supply then push and hold the power button for 5 seconds. Plug back in the power cord then connect your keyboard. Turn on your computer. if it doesn't work, i suggest to call your computer manufacturer and check your warranty. This could be an issue with the motherboard of your computer.

Keep me posted.

Thanks.

Jeff

Oct 12, 2008 | Dell Dimension 5150 (DIM515MIN) PC Desktop

2 Answers

Mouse and Keyboard not recognized


i think ur computer hangup after booting
there may be some problum in ur op system . it hase virous.
2nd u test ur mouse and keyboard to another computer if they work correctly u have to reinstall ur op sys
u can call me 91-9329204658 india

Jun 01, 2008 | E-Machines eMachines Desktop PC

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

233 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

98816 Answers

David Payne
David Payne

Level 3 Expert

14071 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...