An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Black ink cartridge
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This should be the problem of print head ink nozzle block.The nozzle for the black ink cartridge got dry.So the ink getsdried state.It won't allow any inks passing through the micro nozzles.Head cleaning won't help with the heavy nozzle block.So try replacing a new black cartridge or else bring the printer to the nearest service center.It'll help so.
Hello nicfurtaw, there are dried ink on the ink carousel, or cradle, you may need to soften the ink. Use cotton buds, dip into warm water and gently wipe the ink hole where the ink pass through, until the carousel is clean.
remove the black ink cartridge
find the spot where the ink pass through
see dried ink on it.
use cotton buds dipped in warm water to soften the ink.
do this several times
clean enough, test to see if the black ink will pass through
You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.
Hello, It may be problem in print head or purge unit, bzt first did you try with print head cleaning under printer properties/preferences?Try few times, if not, remove ink crg., remove print head, take lint free clotch and moisture it with destilled water and put the print head on it few minits, then dry it with anoter lint free cloth.Put it back in and repeat the head cleaning and nozzle check.
If not helpfull replace print head and purge unit with absoerber
You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.get more help for printer not printing black .
If it has been a while since using the printer, it's possible that ink on the surface of the ink outlet has dried and clogged the cartridge. Try dabbing the outlet with a dry paper towel to see if it can draw some ink out then print a test page.
1. Make sure that you have removed the plastic cover from the cartridge nozzle .
2. check if your black ink cartridge is full - put the nuzzle on the tip of you finger if it leaves ink drop then it is full and should print ok , if it didn't leave ink on your finger then it is dry and you should buy new cartridge .
Having had the same problem on my 425cn Brother with the black ink, I'm told that the solution is hot water. I goes something like this: remove cartridge, place in container with hot water for a while, remove allow to dry completely, replace, perform clean cycle and print test page. Apparently it's imperative to dry completely and stand cartridge upright. The warm water thins the ink, and remove (apparently) blockages. I cannot verify that this works, but will try it this weekend and let you know! If the housing that the ink cartridge can be readily removed, take that out and clean in warm water. Again dry very well before returning. Be care full that ink becomes runny and may leak out of cartridge and make a mess - so work carefully.